@Robert Gentel,
I don't think people realize just how many insurance claims are out there - and for what weird and wonderful things. In our tiny office, there are 20 - 30 thousand open claims at any given time.
The majority of the kind I deal with are never public. The incidents that lead to the claims are public, but the claims aren't. If they go through the courts, they sometimes become public, otherwise all claim documents promise privacy by the insurer.