@msolga,
Here's a funny story. I hurt myself in Ceduna, trying to bond a bit with a very uncommunicative little Aboriginal boy.
I was due up there again last Tuesday. Got to the airport at six am.....found flight delayed, nobody knows when until. Finally they say it will leave at eight thirty. I call and leave a message with the people whose clients I am seeing to let them know I will be late...first family is at nine thirty, and I will be there at ten if I am lucky.
Finally we board....take off.....fly for a bit. Then captain comes on speakers and says there's an engine problem and we are returning to Adelaide. Passengers start laughing and groaning.
Land. They aren't sure if they will try to fix current plane, or prepare another one....both will take time. I inform office where I am due.
Later....we are told that we should be leaving at about ten thirty.
I ascertain that fare is transferable, then call people who are flying me up there.
We decide to cancel, as half the working day is gone, and several families have been cancelled.
I go down to retrievenmy baggage. When I pick up the case, I discovered that thet gave ripped the extending handle that allows you to wheel the case completely from the case. I could hear them telling the gate lady that the bag had been retrieved. They didn't mention ripping the handle off in doing it! Grrrrrrrrrrrr.
I go back to check in with my damaged bag.
Guy says theyll have to keep it to examine it. I ask if they have something to put my luggage in. He asks what's in there.....puppets, cars, art materials I say. Worth a lot I say.
He calls to get someone down to examine the beast. Comes back to tell me the fine print on my ticket tells me that wheels and handles are excluded from compensation claims.
Grrrrrrrrrrrr.
