@Irishk,
They're in a tough spot. Some people resent the ID check. I get grumpy if they don't check, though whaddaya gonna do when the gas pump doesn't demand a drivers license.
On the other hand, I can get irate if the person ahead of me isn't checked, and I am. What? You saying I look like a crook.
As I mentioned, I absolutely always verify the statement. I record the transactions in Peachtree Accounting, and when I press the payment key for that particular card, why there they are. A quick reconciliation, and I'm ready to write and record the check. If they don't agree, it's usually just a charge recorded against the wrong card. My only issues in the past have been with subscriptions being helpfully renewed without inconveniencing me with the details. I deal with those immediately. I do regret giving up my Consumer's Report as a result of their helpfulness.