@edgarblythe,
I get a lot of that as well, some people just wont see sense.
I try and accommodate them as much as possible but some
requests just fly in the face of reason. I recently had a woman
who had already bought her bathroom suite, trouble is she hadn't
measured anything. Anyhow her bathtub was 6ft 6in's long but where
it was to be fitted was just under 6ft long. She just couldn't get it, she
wanted us to kango 3in's off each wall, poured concrete walls. The walls
would have sat over the bath. I tried & tried to explain, but in the end I
just had to walk away.
Some jobs just ain't worth it. They end up costing you money.