@failures art,
Quote:1) If a customer orders something and requests that you not hold something, I'm betting you'll abide. The customer is always right, majority or minority. You want their money more than they want your food.
No, I will say that it is already prepared and that we dont have the ability to change the recipe for each person. The only exception is that we can hold the seasoning on steaks,burgers, chops, fries. I am not going to destroy the functionality of the kitchen to make a special meal for someone, only if the request is easy to comply with does it happen.....and this is a common area of conflict in the food service industry, people are used to being told no. I will lose some would be customers because of it, and they will go to some fool who will honor everyone's request and who will go bankrupt in the process.
Quote:You need to learn how to make mashed potatoes. you make it sound far far more difficult than it actually is. It sounds like you like them a very specific way. You might be described as being picky about your mashed potatoes.
Show me a no fat mashed potato that tastes anything like real mashed potatoes.....you can change out the butter for some other fat, for instance mayo, sour cream, or ranch dressing...but the fat is required to keep the starch cells from binding together during the mashing process, and thus making potato glue.