Bravo CVS!

What is he feeling about "e" cigarettes? The one criticism I heard is that one is still ingesting nicotine, which smooths the way for the smoker to switch to real cigarettes.

Personally, I doubt the criticism is valid, though.

U.S. consumers are generally less satisfied when they go shopping, according to the latest American Customer Satisfaction Index (ACSI) report released on Wednesday. Overall satisfaction with the retail experience dropped for the first time in four years. The overall decline was about 1.5 percent. Brick-and-mortar stores had flat or lower scores. Only online retailers are up from a year ago.

"It's not huge, but it's definitely significant," said ACSI director David VanAmburg. "A lot of this is due to higher prices, especially for non-discretionary items."

Here are the rankings for national chains in the various categories covered by this survey of more than 8,700 shoppers:
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Drug Stores: Rite Aid's score jumped five percent to 78, Walgreens hit the industry average (77) and CVS Caremark dipped to 75. Smaller drug stores rated higher than the national average