@tsarstepan,
Story - I bought an umbrella a Duane Reade when I was last in NYC. When I went in, it was drizzling. When I went out the door, the umbrella sent its ribs to the sky and I got soaked. Not, of course, their fault.
Best memories were from Rite Aid in northern california. Here in Abq, I like Walgreen's, my own in particular. The system lost my photos of Katy and they broke their necks to find them, and those people always remember me when I show up and they are on the floor. Also like the pharmacy; they are busy and smart while being inundated with stuff going on. Also, they listen to me, not that I rant, but they enter the data I tell them in my 'file'.
Edit, I'm not against cigs being available. (I quit 30+ years ago). I do get the problem with apparent health oriented stores - but, in reality, they have been convenience stores at large.