Just yesterday was it... I sold a guy some carbon for his Rainsoft carbon filter. A little toy sized filter, the dinky skinny tank on the right but...
he has one of those lifetime warranties I guess... but they wanted $250 to $300 to come out and service his 1/4 to 1/2 cuft carbon filter!!
He paid $3500 for it including the bit less dinky but toy sized softener. That picture, it reminded me of half of this $2250.00 Kinetico toy softener their customer sent me a picture of from out in Las Vegas a little over a year ago. To be fair to Kinetico, this may be their model that allows water through both tanks until one has to regenerate. Then you share water use with the drain water gpm from the tank in regeneration but. The point is that most all their softeners DO NOT allow water through both tanks, only this model's control valve does, the majority doesn't. Note no prefilter, the salesman said they woud come back and remove it in two weeks for $250 less than he paid but he didn't have that in writing... so I guess he still has it taking up all that space in his garage! WOW, but I guess they coulda spread it out more if they had more expensive copper tubing.
Anyway H2Oman, I'd love to read the fine gray print on your "lifetime" warranty but like that's gunna happen huh... with price tags of $5900 and $3500, Ecowater sounds about 3/4ths as bad as Rain Soft and worse than Kinetico $2250 to $4500 (highest I've heard) but... the dealer should eat all and every warranty problem
, yet something tells me that won't happen either. Maybe it's my hearing stories from people around the country saying how they didn't understand the gray print but regardless, there are few cases where the thing applies to anything!!
That "lifetime (performance) warranty" you mentioned... does it cover the dealer's (your) labor? I ask because Andy Christensen, our WQA certified CWS Kinetico salesman, he says good "professional" dealers include great warranties and guarantee performance too including labor IIRC. Justalurker, my good buddy but lately an irate with me customer of mine because I insisted he apologize to me and it POed him because that meant he had to take some responsibility for our arguement..., well he says everyone should insist on labor being included with each softener/filter sale. So do you cover labor in your warranty and/or that performance guarantee your Ecowater softeners come with?