Sorry nappyhead, didn't mean to sidestep the question.
www.citynews.ca/news/news_18771.aspx - 125k
The article acknowledges that it has some leanings towards the right which may have biased the statistic outcomes.
Also, I really don't know what the article refers to when it says:
'But the Canadian score plunged in areas such as waiting times for treatment, range of services available, ready access to new drugs and some diagnostic tools, and the legal rights of patients.'
No waiting times here for surgery OTHER than elective surgery. And why should elective (non-emergency) surgery take precedence over an emergency or a person who has more serious problems?
Range of services available? Europe has over 400 million people and cannot claim to be as large a country (we have 6 time zones) or remote as most people are in Canada. We just don't have roads to every little hamlet in Canada; Europe cannot claim that difficulty. Many places here are either fly-in or boat accessible. How do you serve someone who lives in a town of 200 people, with no doctor within 50 miles and 8 hours from the nearest small town, like I did for a few years in northern BC? They helicopter people out if it's an emergency (weather permitting). We're dealing with a different climate in many areas (arctic), 30 million people in the entire country, and our doctors do an excellent job of providing care to not only city dwellers but those in the Yukon, NWT, and other remote areas. This is like comparing the medical services of a giant city such as Los Angeles to a remote village in South Dakota. Perhaps a comparison with Australia/Canada would be more enlightening.
Ready access to new drugs? Maybe we want to see what these new drugs do before we use patients as guinea pigs. I question how this 'study' came up with this. I've been in the medical field for years; I am familiar with the PDR and we have no lack of drugs here. That is no indication, though, of a healthy society. We would do better to become more knowledgeable of acupuncture, herbs and a holistic approach to illness, not mask it with drugs.
Some diagnostic tools? Which ones? Did they check out the giant health centres in Alberta and British Columbia and the teaching hospitals there?

My previous post has a link to all of the medical inventions by Canadians. Quite impressive. We are the ones coming up with the 'diagnostic tools'.
Legal rights of patients....they will have to spell that one out; it makes no sense. I see no difference between the legal rights here and in the States (where I used to live) except that I can get a copy of anything I want from MY medical records without a hassle, only my signature. I can also request to see a specialist from any other province at no cost to me. We have Ombudsmen here as well if there is a question about patient rights.