I hope this is a wake up call to many business that this is not 1953 anymore and it's totally not necessary to physically be at a location to do your job.
No longer just the realm of managers to say "I'm going to work from home today"
I've been on the line with customer service at various times since all this began. Some of them city government stuff, maybe even state.
A few times, especially at first before shutdowns, I would ask the person if they were in their office or at home. Every time the answer would be something like "Oh no. I'm working at home."
Sure there would be ripple effects. Some negative, some very positive. I think the positives far outweigh.