@ehBeth,
Oh wow. Your colleagues are still allowed to make eye contact, I hope.
To illustrate that these things are culture-specific, in a land far far away from Canada, at 9:00 am today I came to an appointment in a high rise building but didn't know on which floor the person was. In a crowded elevator, I asked: "Sorry, I'm a bit lost. Would any of you know where I can find Mr. X from division Y?"
This lady answered: "I work with him, follow me."
Me: Oh thanks!
Her, in prolonged eye contact: I hope we get lost together.
Another guy: Why? Getting lost is bad.
Her: Depends with whom.
Entire elevator: Ha ha ha!
She then very professionally led me to the person's office and went off to her work day. Needless to say, I wasn't offended. In fact she made my day.