@Setanta,
What struck a nerve with me is that General Kelly tried to prep that fraud by sharing an intimate story about how career military officers share grief and empathy during a condolence call. Both Kelly and his commanding officer could say to each other that 'he died serving his country, he knew the danger but he served anyway'. That would be respectful. What Trump did was act like a socially awkward adolescent and deliver a nicety akin to 'You don't sweat much for a fat girl'.
I'm so disappointed with Kelly. Somebody should have realized that a condolence call was light years out of Trump's grasp. Trump requires constant adulation and asking him try to make a condolence call without receiving an immediate outpouring of gratitude is never going to be something he can do. I would suggest Pence make the calls in the future, but that probably is against his strong moral principles and prevent him making ANY contact with newly single women without his wife. He should never have to risk entry into heaven.