No, you slammed edgarB's experience with vigor and suave. Alway arguing, instead of listening. Put him into a category of whiners among many, when he saw bad stuff himself.
I'm remembering now that story from the old boyfriend, the VA intern, re some months before.
He had a heart patient that he was perplexed what the hell to do about, middle of the night. Resident somewhere out in space. The ward nurse knew, and helped him. The patient improved.
Many years later he ran a major hospital emergency and did know what to do and not do. But she was part of getting there, he admired her.
My nurse pal loved the VA, and I am sans doubt she wasn't engaged with the patients.
However - much bad has happened to some of us both in hospital situations and re care of soldiers in general.
My father, who showed up with a dropped foot to see what was wrong, was sent to psych, and precipitated downhill, evermore to wards. Don't think of getting me started on that.