- The Veterans Affairs health system has been plagued by unresponsive leaders who have failed to effectively manage the department and adequately communicate to employees and veterans, said a report given to President Barack Obama on Friday which is to say that they take after their boss
Other key findings of the report:
-- The 14-day scheduling standard for a medical appointment is "arbitrary, ill-defined, and misunderstood." The goal was deemed unrealistic and "is a poor indicator of either patient satisfaction or quality of care" and should be replaced. Imposed by Obama, correct?
-- The technology behind the basic scheduling system is "cumbersome and outdated." send more money!
-- Additional resources, including doctors, nurses, trained support staff and other health professionals, are needed. send more money!
-- Many of the resource issues facing the VA are similar to what exists in the private sector. But the VA has not clearly articulated its funding needs.
The VA health system is the nation's largest with more than 1,700 sites serving 8.76 million people annually.send more money!