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Canon PIXMA MX882 Printer

 
 
Reply Sat 2 Jun, 2012 12:28 pm
I changed ink cartridges put the lid down before I should have and now I get a message reading: Printer error accurred, turn off computer which I did and I still cannot get the error message to clear. What in heavens name do I do. I looked in the manual and did not find anything on the problem.
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Type: Question • Score: 1 • Views: 2,508 • Replies: 2
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Butrflynet
 
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Reply Sat 2 Jun, 2012 01:31 pm
@massingale,
You probably need to reset the printer. To do so, open and close the printer lid. If that doesn't clear it, open lid, remove ink cartridge and reinstall cartridge, then close lid.

If it still doesn't work, try unplugging the printer, waiting 10 seconds and then plug it back in.

You probably also need to clear the print queue. I need further details as to what operating system you are using.

In general, you need to go to Control Panel, Printer Settings, and remove any print jobs that are "stuck" in the queue.
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dalehileman
 
  0  
Reply Sat 2 Jun, 2012 02:07 pm
@massingale,
Could be your PC that’s hung up somehow. Try shutting down then rebooting
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