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Printing documents stuck in queue

 
 
Reply Sun 23 Aug, 2009 05:23 pm
I try to print a web page or word document or anything, and it has always gotten stuck in the printing queue, and i delete everything in the queue and try to reprint and it wont print. I have tried a wireless printer on a network and a printer plugged into my computer, and the same thing happens for both. Does anyone have some advice?
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Type: Question • Score: 1 • Views: 4,705 • Replies: 12
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jespah
 
  1  
Reply Mon 24 Aug, 2009 03:39 am
@blakenbush,
It would help if you told us specifics about your printer and your computer.
panzade
 
  1  
Reply Mon 24 Aug, 2009 08:43 am
@blakenbush,
that happens to me all the time.
I have to turn the computer and printer off and then restart them. For added measure I disconnect and re-connect the USB cord connecting the printer to the 'puter.
Try it.
mismi
 
  1  
Reply Mon 24 Aug, 2009 08:44 am
@panzade,
me too panzade...always works for me.
0 Replies
 
Intrepid
 
  1  
Reply Mon 24 Aug, 2009 11:59 am
@blakenbush,
In addition to what the others have said. Do you have the latest print drivers for your printer?
0 Replies
 
MontereyJack
 
  1  
Reply Mon 24 Aug, 2009 12:11 pm
USB seems fairly unreliable. XP and Vista frequently don't seem to recognize that a printer connected via USB is there. If you have an external hub, is the little red light for the device lit? Is the device there when you check "My computer":
0 Replies
 
blakenbush
 
  1  
Reply Thu 27 Aug, 2009 03:11 pm
@jespah,
I run Vista 64bit home premium, all the current drivers are installed as far as im concerned, and the printers are a hp officejet 6210 on the wireless network and an hp psc 2175 usb connected, what else is needed to know that is relevant to my problem?
panzade
 
  1  
Reply Thu 27 Aug, 2009 04:05 pm
@blakenbush,
I relayed the easy fix...now we wait for a tekkie for the convoluted fix
blakenbush
 
  1  
Reply Thu 27 Aug, 2009 04:14 pm
@panzade,
well printing to the usb printer is working now, i think ive isolated the problem to the wireless printer and that was clogging the printing queue so that i couldnt print to other computers either
panzade
 
  1  
Reply Thu 27 Aug, 2009 04:17 pm
@blakenbush,
that makes sense...good on you

did you do the usb fix I suggested?
blakenbush
 
  1  
Reply Sun 30 Aug, 2009 09:25 am
@panzade,
i just reset the printer, but i also deleted all the printers and then the usb printer miraculously worked, i think it was the printer spooler that wasnt working
panzade
 
  1  
Reply Sun 30 Aug, 2009 09:32 am
@blakenbush,
excellent...
0 Replies
 
Linda Mirich
 
  1  
Reply Mon 19 Apr, 2010 11:09 am
From Linda Mirich:
For Hp and most printers using 2007 and earlier.
At the Start Orb in the "search" box type:
cmd [push enter]
You wil see cmd appear above. Right-click it and "run as Administrator".
This will give you an elevated command prompt. Type:
net stop spooler [push enter] ( you are in a special place...dos...so type carefully)
You should get a confirmation that the print spooler is stopping.
Then spooler is stopped.
Reboot computer you should be free
or
go back to the cmd prompt and
type:
net start spooler [push enter]
0 Replies
 
 

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