@Tai Chi,
Tai Chi wrote:
I have written and deleted more posts to this thread than I can count. Most people who complain about retail have never done the job. We are badly paid and virtually untrained, handed a scanner (no manual or instructions) pointed toward a computer (no manual or instructions) and given a phone. We learn by doing -- our colleagues are too busy to spoon feed us information. I have met some lovely people working in retail but the xmas season has been hell. I'm sure some customers think I'm a smart ass when after asking for CLR for example I say "Aisle 66, right hand side, half way down, bottom shelf". It's simply easier than leading them back there when they can't find it if I only say "aisle 66". People have barked at me, snapped their fingers at me and condescended to me. Most days I am doing the work of three people. If you walk in to a store and you are the only customer and the clerk is on the phone to a friend and ignores you, you have every right to complain. If you walk in to a store that is a zoo, with 2 clerks in a department and a line up of 6 people ahead of you just to ask a question don't bloody interrupt, you're not more important than the other guy. If you think the store is understaffed go to customer service and ask to speak to a manager. Complain on behalf of the employee not about the employee.
Oh, and Merry Christmas. (I'm working Christmas Eve 'til 5pm)
Presumably, u r a customer in more stores
than u r a cashier. I respectfully suggest that when u have a question, in those stores,
and no one to answer u except a cashier with 20 customers standing in line,
that u yell out the question, directionally toward the cashier, like:
" Quick question: where r the gizmos ? "
because experience has proven that
IT IS THE SQUEEKY WHEEL THAT GETS THE OIL
and nice guys finish last, with their wheels squeeking and exasperated.
If u
DO SO, what is the worst that can happen ?
In my experience, I almost always get the information that I want.
If not, I do it
AGAIN. Be
PERSISTENT. I 've never known it to fail.
I recommend it. There 's a time to be polite, silent n patient
and there 's a time to be loud n intrusive.
(Note also, that I carry the Flag for
SELFISHNESS)
MERRY CHRISTMAS !
David