Help! Rainsoft no longer working! :(

New or old resin, neither has anything to do with salty water.

That is a problem with the control valve or... incomplete rinse or the programming or drain line installation being too long or the wrong ID tubing or a partial blockage of the drain line or injector, injector throat or injector screen or, the salt dose is set too high etc..

A number of things could be wrong ~ call the selling dealer now and have them fix the problem ASAP.
Don't drink it or water your plants with it.

Use much less soap, detergent, and shampoo.



My wife says NaCl softened water tastes "salty" to her and much prefers the taste of KCl softened water. When the ECO guy returns you might discuss that with him. It might be worth the extra cost of KCl is you find the water tastes better to you. We have 30g hard water and with two of us we use one bag of KCl a month. The extra cost over NaCl is a modest expense and the plants thrive.



click here to "ask a scientist"

click here for info on "KCl softened water and plants"

Here's some important info about swapping over to KCL (potassium chloride, salt substitute) from NaCL (sodium chloride, softener salt).

It's from North American Salt, North America's largest salt supplier was it?. Justalurker sent it to me in Aug 2005. I was able to recover it from a damaged MS Outlook archive today. I've been meaning to do that for over a year. I'm glad I was able to do it because I found all our email too. Very interesting reading!! I can now prove that my recollection that justalurker programmed his softener incorrectly, even after I corrected him! is correct.

CAUTION: Many people taking the advice that you can simply swap NaCL with KCL with no problems will cause their softener to have problems. And if they are not DIYers, they will have to call a local dealer and probably pay for an expensive service call to make it right.