We had at least weekly calls via video conferencing and you could tell something was off - often times getting silence from the Texas team and even with video conferencing they would not respond. Those individuals in Texas - only three I had worked with locally before they transferred - all the others I had not met in person.
After I visited in person our relationship changed - they were so much more responsive and realized I wasn't a jerk giving them commands - not that I was always giving them commands on the video or phone, but I just plain old did not get much back from them. After they got to know me personally - it was so much easier to video and talk with them
We are social beasts - so keeping us quarantined is not good for our mental state.
Oh I didn't say eliminate completely. Just get in in hand.
FYI, I'll tell you exactly what it was between you and the Texans.
Your accent and cadence of speech.
Now, now, don't get all excited or offended. I know you're a super person, and very empathetic.
Keep in mind this is coming from someone born in New Jersey back when the typical accent was much thicker and pronounced. Even though I've managed to get rid of all of the worst parts it, and am completely natural in saying to one person "Y'all want a piece of gum?" The NE inflection will always be there.
You don't know how many people, not just in work situations, have said to me, in effect "You're not at ALL what I thought you'd be like" I just laugh because I know exactly what they mean.
So very much Linkat, those Texans did think you were being "that Yankee" who just thought she could show up and tell us how the cow ate the corn.
After meeting them, they knew you just had some snap in your garters.