You may not be as model a student as you claim to be.
Gadzooks, I would never think of complaining to the vice president of my school (I am also a student) unless it was for something truly dire. I would go through a fellow student if it was a problem with them, a professor if it was a problem with one of them, and then to either the dean or the ombudsman.
Sounds like you skipped a few steps, too.
So let's back up and start from the beginning. What is your issue? Are you having problems understanding the material? That's between you and the professor, and you will most likely be told to get a tutor. Is it between you and a fellow student? That's between the two of you, and usually the best solution is to just ignore that other person, as college is not forever. If they're your roommate, tough it out until you can move. If they are your lab partner, ask to be switched.
If it something much more severe, like sexual harassment, then it's the omnbudsman's job. See where I'm going with this? Not once have I mentioned the VP. That person is, most likely, not the one to go to for whatever this is.