In China, if the funiture or electrical equipment is destroyed before moving into, the tenant will not be responsible for it. And the landlord or landlady will be responsible for repairing and pay it himself or herself.
I revised the request according to your suggestion, could you help me check it in terms of language style and tone? Thank you!
Dear Mrs. XXX,
This morning I wanted to give a friend of mine a call, but found my mobile phone did not work. So I turned to the telephone in the Apt. After I dialed, there is no response. The plug is loose and it seems that the phone has been broken for some time. I have got six classes the whole day and have to contact my friend this evening. Could you please have the phone fixed this afternoon? Thank you.