@GoshisDead,
Colleges and universities have begun seeing helicopter parents as well. Parents come/call and speak with their adult children's teachers.
My guess is that if a teacher put a kick in a headlock for fighting in my school they'd see their job terminated.
I have lots of conversations about all of this stuff with colleagues.
How much should we expect the parents to do at home?
How far do we go to engage a kid who isn't pulling his weight?
How do we deal with parents who expect an inordinate amount of our time?
Can we no longer allow a kid to experience natural consequences (getting bad grades for lack of effort) without the parents stepping in to defeat that purpose?
How do we distinguish and deal with those who are getting bad grades while working hard versus those who are simply not engaged/trying at all?
The best way to avoid irate helicopter parents is to communicate with them BEFORE the grades go home. Teachers send out progress reports mid-term and final grades at the ends of the terms. Teachers send failing tests and quizzes home to be signed by parents (and often expect rewrites). Teachers and support staff email and call parents to explain the difficulties students are having in between all those other communications.
As support staff, I spend hours every week communicating with parents about their kids. I tell them what homework is due when, when tests and quizzes are, what's on those assessments, bad grades gotten, ways to make up grade averages, what's late/over due, how to help their child study for individual teacher, etc.....