@dirrtydozen22,
dirrtydozen22 wrote:
I supposed I mentioned that I got my first raise in October and customers complimented my service to corporate. They gave me shitload of hours since summer until now. I earned those. They even said I did well before this "incident." I just don't think apologizing is a reason for disciplining an employee. It's amazing how ppl could come up with excuses to punish others just cuz she's high maintenance.
They did not discipline you for apologizing to your supervisor.
You were disciplined for
your inappropriate choice of timing and location to discuss with your supervisor a personnel matter where the customers could hear you.
You were disciplined for
your inappropriate choice of voice level and tone to express the personnel matter to your supervisor.
You were disciplined for
your inappropriate and incorrect assumption that the decision to cut back hours on that one day was something specific to you only, and the way you chose to communicate that assumption and reaction to your supervisor.
You were disciplined because
your choice of actions and tone caused the company to receive complaints from their customers.
These are important points that you need to think hard about, DD. Nothing is going to change for you until take responsibility for your choice of actions and not try to spin it as you being disciplined for apologizing.
Your supervisor has to protect herself too. Your choice of actions that caused customers to complain to the company put her job in jeopardy, too. You need to figure that out and communicate your understanding of this to your supervisor.
If I were your supervisor, I'd hesitate to return you to full duty hours until I felt you understood those points and assured me you had learned how to better handle yourself at work.
Quit being so defensive about it and use it as an opportunity to learn from it and improve yourself.