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Norton found a virus

 
 
littlek
 
Reply Tue 12 Aug, 2003 08:59 am
Norton just ran and found a virus in my computer. The next thing it said was that it was denied access to the file. So, what do I do now? It's still running it's routine check, but it seems to be hung up on the "Free space check".

Can anyone help?
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Type: Discussion • Score: 1 • Views: 5,396 • Replies: 105
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littlek
 
  1  
Reply Tue 12 Aug, 2003 09:05 am
and could a virus have anything to do with why my hotmail acct is acting so oddly? Or would that be a problem at hotmail rather than my computer?
0 Replies
 
fishin
 
  1  
Reply Tue 12 Aug, 2003 09:06 am
Did it tell you which virus it found???

If you can, post whatever message you got and we can look it up from there.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:06 am
I closed the message windows. I imagine there is a log somewhere, eh?
0 Replies
 
sozobe
 
  1  
Reply Tue 12 Aug, 2003 09:09 am
If you're looking it up, DON'T go to the Microsoft Update website:

http://story.news.yahoo.com/news?tmpl=story&u=/washpost/20030812/ts_washpost/a46233_2003aug11
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:09 am
It won't let me get in and look around while it's running it's One Button Checkup. So, I canceled it (it looked to be hung up on one step anyway). Now it seems to be hung up on wrapping up the checkup so I can look around.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:12 am
Ok, I'm out of checkup and into some self-start checks. I don't really know where to begin, so I'm running some random checks.
0 Replies
 
sozobe
 
  1  
Reply Tue 12 Aug, 2003 09:14 am
Go ahead and read that article and see if anything is familiar.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:15 am
I couldn't open the link
0 Replies
 
Monger
 
  1  
Reply Tue 12 Aug, 2003 09:16 am
sozobe wrote:
If you're looking it up, DON'T go to the Microsoft Update website


Sozobe, if you're running Windows XP it would actually be best to do whatever it takes to make sure you download the latest security updates from the Microsft Windows Update site. The worm mentioned in the site you linked to will initiate a denial of service attack on the windows update site on August 16th. That does not mean you'll get infected by going to windows update, it means windows update has a possibility of getting knocked offline at that time. The reason it'll try to do that is because from windows update you can get a fix to the windows flaw that allows it to work.

PS: it's likely not the virus littlek has.
0 Replies
 
fishin
 
  1  
Reply Tue 12 Aug, 2003 09:17 am
If you open Norton's Anti-virus there should be a "History" menu on the toolbar. Select that and then select "Virus History" and it should give you a list of any/all viruses found on your system.
0 Replies
 
sozobe
 
  1  
Reply Tue 12 Aug, 2003 09:18 am
Gotcha. (Lazy reading, sorry -- scanned it this a.m. and what I retained was "don't go to the update site".)
0 Replies
 
Acquiunk
 
  1  
Reply Tue 12 Aug, 2003 09:20 am
There is a virus (worm) named " Lovsan " running around this morning that attacks Windows you may have it.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:21 am
hmmmm.... the whole norton virus thing is hung up somewhere. I got in for a minute to check around, but now I can't open any more subdirectories.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:22 am
Acq - I wouldn't be surprised. I did do the norton check of windows and it came up clean.
0 Replies
 
sozobe
 
  1  
Reply Tue 12 Aug, 2003 09:26 am
That's the one I referred to -- the article I posted. And the going to Windows Update site part not withstanding, it does sound like it could be it:

Quote:
The worm likely will cause headaches for home Internet users, many of whom run the Windows XP (news - web sites) operating system on their computers. Most computers with XP that get hit by the worm are expected to crash repeatedly, and technology experts said it will be difficult for many users to figure out how to get their PCs running smoothly enough to be able to patch their systems and install anti-virus updates.

-snip-

Unlike viruses - which depend on user intervention such as opening an e-mail attachment to spread - worms can propagate rapidly to other computers without any action by the user.
0 Replies
 
roger
 
  1  
Reply Tue 12 Aug, 2003 09:28 am
This is the one that is shutting my personal computer down. It sounds different, but you might want to see what Craven and Murray S have to say about it.

Actually, you would know about this one without having to do a virus check.
0 Replies
 
Monger
 
  1  
Reply Tue 12 Aug, 2003 09:31 am
Sozobe wrote:
it does sound like it could be it:
Quote:
Most computers with XP that get hit by the worm are expected to crash repeatedly

There be other symptoms related to this one that littlek hasn't mentioned yet.
Roger had it.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:42 am
I am not allowed to access any part of the norton anti-virus. Sub-categories 'status', 'scan for viruses' and 'reports' all are marked in red and none can be accessed by moi. I tried to run a recent virus fix download (for a worm) and it wouldn't run.
0 Replies
 
littlek
 
  1  
Reply Tue 12 Aug, 2003 09:42 am
can't open roger's link either! Argh!
0 Replies
 
 

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