Dear Palestinian Bomber

Habbas was even more shocked when, on several occasions, he said he called an 800-number for JP Morgan Chase and spoke to operators in an effort to complain. Each time, he says the operators called up his information on a computer but apparently didn't catch on. According to Habbas, "The operators always said, 'Yes, Mr. Palestinian Bomber, how can we help you?' "

...

It is unclear if the person responsible for the letter knew Habbas was of Palestinian descent or simply guessed. A CAIR official said Habbas is a fairly common Arab name.

The incident comes on the heels of last week's announcement by Comcast that two customer service representatives in Chicago were fired after they changed a woman's name to "Bitch Dog" on her bill. She had repeatedly complained about bad service.