Article in Washington Post today on videophones re conversational aid for those who use ASL
Part of the article - jumping in after a description of an older process --
quoting,
This slow, cumbersome process, known as Internet protocol relay (IP Relay), stripped conversations of emotion, nuance and spontaneity. But many deaf people who are comfortable with American Sign Language (ASL) have begun using a faster, easier system called video relay service (VRS), one of several emerging technologies designed to improve life for people who are deaf or hard-of-hearing.
To reach Kelly from her home in Frederick, Vincent now uses a videophone connected to a standard television monitor. When her call to a VRS interpreter is connected, Vincent's TV shows a split screen of two live images: the interpreter on one side and Vincent herself on the other. (The videophone includes a camera and transmits images over a high-speed Internet connection.)
Using sign language, Vincent asks the interpreter to call Kelly, who is frequently away from his office and available only via cell phone. When Kelly answers, the interpreter signs his words as Vincent watches on her screen. When Vincent signs back through the videophone, the interpreter voices the message on to Kelly with little pause.
Finally, Kelly said, "it's a normal conversation."
"This technology just really puts us on a level playing field," said Vincent in an interview assisted by an interpreter.
Lisa Marie Wilson, 27, a financial management specialist at the National Institutes of Health, agreed. "The videophone has changed the deaf community's lives -- changed our world," said Wilson, speaking through a VRS interpreter.
VRS is free to the deaf through the Americans with Disabilities Act. According to the Federal Communications Commission, 7,215 minutes of VRS interpretation was used in January 2002, the first month the service became generally available. By June 2005, usage was up to 2.1 million minutes.
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Thanks to VRS, a phone conversation with a deaf person is no longer a dry, impersonal affair. One key reason is that VRS lets deaf people express and perceive mood and personality. Contrary to common belief, said Billy Kendrick, an interpreter at Visual Language Interpreting in the District, ASL is not English represented word for word through signs but rather a language all its own, with signs representing nuanced phrases and thoughts.
Meaning is also conveyed by how a deaf person uses space while communicating. For instance, signing "is generally enlarged when there's high emotion involved," like excitement, anger or shock, Kendrick said. A VRS interpreter might speak sharply or slow down his speech for emphasis to convey those feelings to the hearing party.
How many people use ASL is unknown. "Researchers in the field of deafness are confident [that the number is] more than 250,000, and would be surprised if it were more than 1 million," said Ross Mitchell, a research scientist at Gallaudet Research Institute, part of Gallaudet University, a college for the deaf in Northeast Washington.
Wilson says VRS has allowed her to remain close and communicate regularly with family in Boston.