man lost in a balloon

A man in a hot air balloon realized he was lost. He reduced
altitude and spotted a woman below.He descended a bit more and
shouted, "Excuse me, can you help me? I promised a friend I would
meet him an hour ago, but I don't know where I am."
The woman below replied, "You're in a hot air balloon hovering
approximately 30 feet above the ground. You're between 40 and 41
degrees north latitude and between 59 and 60 degrees west longitude."
"You must be a teacher," said the balloonist.
"I am," replied the woman, "how did you know?"
"Well," answered the balloonist, "everything you told me is,
technically correct, but I've no idea what to make of your
information, and the fact is I'm still lost. Frankly, you've not
been much help at all. If anything, you've delayed my trip." -
The woman below responded, "You must be in Administration."
"I am," replied the balloonist, "but how did you know?"
"Well," said the woman, "you don't know where you are or where
you're going. You have risen to where you are due to a large quantity
of hot air. You made a promise, which you've no idea how to keep, and you
expect people beneath you to solve your problems. The fact is you are
in exactly the same position you were in before we met,
but now, somehow, it's my fault."