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OCCOM FOOLISHNESS Strikes again! New Restaurant opening soon

 
 
Thomas
 
  1  
Reply Thu 30 Mar, 2006 01:35 pm
McTag wrote:
If they saw it as something for their own protection/ security?

In that case I would like the idea. Part of my difficulty is that I don't know what the employees would see it as. This is why I suggested that Bill collect some feedback from them while the project is still in the concept phase.
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OCCOM BILL
 
  1  
Reply Fri 31 Mar, 2006 01:03 pm
Good feedback guys, thanks. The employees I've discussed it with so far are between indifference and actually liking the added security. The rash of recent burglaries has them a little spooked, I think.

I hyped the security angles and insurance savings but also mentioned the obvious supervision benefits as well. This bit of potential news followed a rule change that I made for the same purpose. From now on; one of the men in the kitchen will accompany my manager when she checks the basement door at night... which must be locked by 8:00 as well.

I'm satisified that my employees are fine with it... and am thinking about the customers. For a few extra dollars; they do make unabtrusive cameras that would likely go largely unnoticed by the customers. But, I wonder if those who did notice them would find that sneaky and/or underhanded. I think I'm going to go ahead with the normal (if small) cameras and pre-program my staff with common sense answers if anyone should ask. Frankly, I think I might be over-thinking; I've dined out literally thousands of times and I can't recall ever seeing a camera anywhere, despite knowing I've probably been in front of hundreds of of them and just never noticed.

Legally, camaras are cool, as long as they don't record sound. For sound; you need permission from any and all who may be recorded or its a invasion of privacy. Strange distinction IMO; but that's but that's how the law sees it.

Last night I attended the Port Washington 5:01 Club meeting (area who's who meet for drinks last Thursday of each month at 5:01), and made a half a dozen good contacts. A retired lady from the Historical Society assured me she has seen a picture of Wooster Harrison (Founder of Port in 1835... I was previously told no such picture exists), and promised to track it down either in the Port archives or the Museum in Milwaukee-> she could recall for certain which had it.

I also met the organizers of "Fish Day". This is quite a to-do. On fish day Port Washington attracts some 60,000 tourists and sells them 10,000 pounds of Cod in 12 hours flat. Shocked Aparently; everyone with a liquor lisence makes a killing that day.:wink: I'll probably donate a couple of my kids along with some dough to help bring it about. It is 100% non-profit, with a budget of $160,000... and that doesn't include the additional law enforcement that is provided free of charge. Quite a to-do indeed.

I met another popular lady who had previously tended bar in Port for a decade before becoming a Professional Marketing Associate. Everyone seemed to love her; and she was telling everyone she'd be tending bar for me opening day... So be it. She told me I couldn't afford her, but that she would help in emergencies for a price. Works for me.

I also got to tip a few back with the Ozaukee County Sherriff, which I figure is never a bad thing. He was happy to hear we won't be running the kind of establishment that requires law enforcement on a regular basis.

Then I met a local I/O Tech company owner who tells me she can build bridges between my restaurant software, microsoft, quickbooks and maybe even the security cameras to automate tasks and eliminate wasted man-hours. Cool.

The host of this Month's gathering was the owner of the Port Hotel. This is an historic (1905) Hotel that has recently undergone a ground up restoration. Very, very well done. They also serve the best food in town, as near as I've been able to determine. She tells me that she's thrilled to have the opportunity to recommend another quality establishment for her guests, who naturally won't eat every meal at the in house restaurant. We'll be getting together to discuss some joint promotions; much like the package deals we put together with the Washinton House and our Cedarburg facility... who sends us half of our business in the off season. Awesome!

Not only did I make some great contacts; the organizer of the 5:01 Club tells me I can host a meeting in the near future! I love these small communities. Everyone seems to pull for each other, as opposed to the cut-throat practices you grow accustomed to in Florida. Yeeks, I'm rambling again...
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Walter Hinteler
 
  1  
Reply Fri 31 Mar, 2006 01:14 pm
That really was a pleasure, Bill, not only to read but to watch how things work so fine for you and your business ...
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McTag
 
  1  
Reply Fri 31 Mar, 2006 04:15 pm
Hey, nice one O'Bill, interesting post.

And Walter, having some schnapps right now from the Lipper Schuetze! Sehr gut! Prost!
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JPB
 
  1  
Reply Wed 17 May, 2006 06:41 am
How's in going at the new place, Bill?
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Walter Hinteler
 
  1  
Reply Wed 17 May, 2006 07:20 am
Wanted to ask the same (planning some restaurant trips in future :wink: ).
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JPB
 
  1  
Reply Wed 17 May, 2006 07:25 am
I know he's planning on opening 'this week', but I'm not sure when this week.
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Walter Hinteler
 
  1  
Reply Wed 17 May, 2006 07:27 am
I know that you know and I think, I knew the similar. :wink:

My "tour plans" are more in the future, however. (Would really get a jet lag when doing it now. )
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JPB
 
  1  
Reply Wed 17 May, 2006 07:37 am
I know that you know that I know, and I know that you knew too. My post was more for those that don't know. :wink:
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Walter Hinteler
 
  1  
Reply Wed 17 May, 2006 07:52 am
Scientia potestas est.

(Which doesn't mean exactly that you can smoke pot at Bill's restaurants!)
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OCCOM BILL
 
  1  
Reply Thu 18 May, 2006 01:21 am
Laughing
We opened on Monday (May 15th), barely. I really should have skipped Chicago, likely the most irresponsible thing I've done in years, but I wouldn't have missed it for the world. I came home to a string of 18 hour days punctuated by a 40 hour marathon when it became obvious I didn't have time to sleep any more. I was operating under the faulty assumption that our new menu could be superimposed over the existing menu in the Micros e7 (state of the art restaurant computer system). Eh, no. Our system was entirely too different to make much use of theirs and after 4 attempts it became clear; I had to start from scratch. I still haven't worked out all of the bugs, but it was functioning on time!

Somehow, I managed to forget to even produce a wine-list or beer list, which I didn't realize until I was patting myself on the back for getting the ordering system functioning a cool 45 minutes before opening. Embarrassed Make-shift version was available on normal 8 1/2 by 11 paper, which we're still using as I tackle other problems. All and all, it's been pretty smooth compared to too many horror stories of other's folly's I've heard.

Tonight, I finally said "to hell with it" and have taken the last couple hours to relax at my new bar with my partner. My staff has been amazing... once again I've been lucky enough to recruit a great bunch of folks.

We went with a "soft opening", meaning we didn't really tell anyone we were doing it, and will do a "Grand Opening" in early June when we're convinced we've ironed out most of the wrinkles. Looks pretty good so far (though I could sure use my Brooklyn's help, for sure).

Dejavue on the customers reactions to my partners food. Smile Lot's of oohs and ahhs that tell me I'll be seeing them again. The man is a machine... and the new Sou Chef is makes a tiramisu that makes all other tiramisu's feel inferior (really). Way to early to predict our success or doom, but I'm satisfied with our first 3 days performance... and then some.

Anyway, here's where I was... and where you'll find me (or nearby) when awake...

http://img143.imageshack.us/img143/6297/satnight27wu.jpg
http://img84.imageshack.us/img84/818/woosterbar2ic.jpg
http://img84.imageshack.us/img84/5986/woosterbarday9vy.jpg
Doesn't it look like it was made to have a smiling Brooklyn behind it?

Oh, and no pot smoking allowed. :wink:
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OCCOM BILL
 
  1  
Reply Thu 18 May, 2006 01:23 am
I know, the photography sucks. Embarrassed What do you suppose it would take to get Walter out here to take some decent pics?
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McTag
 
  1  
Reply Thu 18 May, 2006 02:33 am
Good man, Bill. The photos look very inviting, by the way. Congratulations, and good luck!
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sozobe
 
  1  
Reply Thu 18 May, 2006 09:53 am
That bar is an absolute work of art.

The soft opening/ Grand Opening idea makes a ton of sense. Glad things are going well so far, but get some rest!

Ooooh, tiramisu...
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Ticomaya
 
  1  
Reply Thu 18 May, 2006 10:01 am
Yes, the bar looks great, but would obviously look better with Brooke behind it. Good job!
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JPB
 
  1  
Reply Thu 18 May, 2006 10:33 am
Great job on the bar, Bill. Good luck with it and since it's about 10-15 minutes closer to me than Cedarburg (I think), I just might be able to make it sooner rather than later.
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Montana
 
  1  
Reply Thu 18 May, 2006 10:40 am
Hey, congrats to you, Bill :-) The place looks very warm and inviting and what a nice corner spot on what appears to be a busy street.
The bar is set up all nice and cozy like, just like I like my bars to be ;-)

Looks great and I hope you do great ;-)
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cicerone imposter
 
  1  
Reply Thu 18 May, 2006 10:40 am
Hi Bill, The place looks great - and inviting. Most patrons don't expect perfection on the first few days, so don't sweat it too much! We all know your establishment will be successful. At any rate, GOOD LUCK! T.
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Eva
 
  1  
Reply Thu 18 May, 2006 12:50 pm
I know it wasn't a Grand Opening, but I'm sending flowers anyway.

Congratulations, Bill! Sounds like it will be another success!

http://www.floralartmall.com/bluebowl5.jpg
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Francis
 
  1  
Reply Thu 18 May, 2006 01:00 pm
Nice, Bill, congratulations!

One of these days we have to share that bottle...
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