msolga
 
Reply Tue 7 Aug, 2012 08:20 pm
I have been experiencing sound "distortions" (like break-up of sound & image) when playing videos on my computer recently. Videos from a variety of usually reliable online sources.

... I think since the fairly recent Adobe updates ... though I can't be 100% certain, but the timing is around the same.

I'm a Firefox / Microsoft XL user.

Would someone with technical know -how please inform me if the Adobe updates are connected to the problems I've been experiencing, please? (for all I know I could be barking up the wrong tree entirely! Wink )

I've checked with Mozilla & an update of RealPlayer is recommended ... at a monthly cost.

But is there a cost-free solution?
Money is a bit tight right now.

Thanks in advance for any usable advice.
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Type: Question • Score: 5 • Views: 4,880 • Replies: 40

 
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 08:23 pm
@msolga,
you should definitely not need to pay.

have you run the recent windows updates?
msolga
 
  1  
Reply Tue 7 Aug, 2012 08:26 pm
@Rockhead,
I've downloaded all the Windows updates which I've been notified about.
So my computer would be up-to-date in that respect.

Thanks, Rocky.
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 08:28 pm
@msolga,
can you select a different player (ie: windows media player) as your primary instead of the realplayer?
msolga
 
  1  
Reply Tue 7 Aug, 2012 08:33 pm
@Rockhead,
I see there's a Windows Media player on the list of programs on this computer (which I bought second hand.)

So I have both installed.

But which affects what, I honestly haven't a clue. (Luddite here. Wink )

Video replay quality hasn't been an issue before now.
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 08:35 pm
@msolga,
it's just which free program your computer uses to make it happen.

have you had someone knowledgeable or professional clean it up and reset it for you to use?

you may have a virus or worm, too.

(I am not a knowledgeable or professional computer head. I fix cars)
msolga
 
  1  
Reply Tue 7 Aug, 2012 08:41 pm
@Rockhead,
I usually take my computer to one on the local traders/repairers here, Rocky.

But (with my previous computer) he hasn't proved to be the best. Neutral

I'm hoping this relatively new problem can be fixed by "adjustments" that I can make myself.

It's just that I'm in the dark as to what to do! Smile

Thanks for trying to help.
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 08:46 pm
@msolga,
you might try and PM tico.

he used to be pretty good at this kinda fun...
msolga
 
  1  
Reply Tue 7 Aug, 2012 08:51 pm
@Rockhead,
Oh I wouldn't dream of PM-ing anyone here to solve a computer problem! Smile
But you're absolutely right about Tico. He's given me excellent advice in the past!

Let's see what else is suggested here. Ya never know ...
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 08:53 pm
@msolga,
I would never dream of ringing his doorbell at 3 am (OK, yes I would, but only to torque his wife if the kids were not home)(and I'd prolly run)

but a PM asking for advice is kinda what the forum is aboot, no?
0 Replies
 
Rockhead
 
  2  
Reply Tue 7 Aug, 2012 08:55 pm
@msolga,
I tagged this where the hell is tico, but it didn't make the top 5.

sorry...
ehBeth
 
  2  
Reply Tue 7 Aug, 2012 08:56 pm
@msolga,
add some firefox tags (that helps get Tico's attention Wink )


he is one of the best firefox advisors on A2k - he's definitely helped my sanity a few times - I could never have modified greasemonkey without him getting me started
msolga
 
  1  
Reply Tue 7 Aug, 2012 09:01 pm
@ehBeth,
OK, I will, ehBeth.
Then we'll see what happens. Smile
0 Replies
 
msolga
 
  1  
Reply Tue 7 Aug, 2012 09:06 pm
@Rockhead,
Let's not harass him, Rocky! Wink Razz

Thank you.
But it's OK.
This isn't a life or death problem.
It would just be good to know what to do ... fairly soon. Smile
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 09:08 pm
@msolga,
ok.

but promise me if you decide to harass him, you'll call me?
msolga
 
  1  
Reply Tue 7 Aug, 2012 09:08 pm
@Rockhead,
Oh absolutely!
0 Replies
 
Ticomaya
 
  3  
Reply Tue 7 Aug, 2012 09:35 pm
Why are my ears burning?
0 Replies
 
Ticomaya
 
  1  
Reply Tue 7 Aug, 2012 09:35 pm
@msolga,
How about downloading VLC media player? That's a pretty good alternative to Windows Media Player or RealPlayer.

What version of RealPlayer do you currently have installed? Have you tried updating RealPlayer?
msolga
 
  1  
Reply Tue 7 Aug, 2012 09:42 pm
@Ticomaya,
Hey, Tico. How good to see you? Smile

Quote:
How about downloading VLC media player? That's a pretty good alternative to Windows Media Player or RealPlayer.

You know, someone at work suggested that last week.
I asked if I need to delete both Windows Media Player & RealPlayer ... he said no, that VLC would "override" both ... (nope, it didn't)
Anyway, I've tried to download VLC twice now, but with no success.
I have no idea of what I've done wrong ... followed all the instructions exactly, but no VLC. Confused
Rockhead
 
  1  
Reply Tue 7 Aug, 2012 09:44 pm
@msolga,
not VLC...?
 

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