@Foxfyre,
Well, such happens, but is nowadays the exemption.
Now, since mother is in a normal, regular hospital (even when she might get the rehabilitation in the geriatric department: that's part of the very same hospital), where evryone gets the same attention and attentive care. (Though there's some difference when you pay privately = only one person in the room, the head of medicasl department as doctor.)
I'm more than sure that in senor residences/homes/houses the care is the same for all and one, whatever they pay themselves or how many visits they get. This is supervised by the patients committee(elected any year by all who live there, consists - in mother's home - of five seniors plus two relatives), the county/state ... and (especially) independent benchmarking and ISO institutes.
When someone says she/he is hurt - they send them to the hospital. (I just paid the fixum for eight tours mother and aunt did during the last 10 weeks.) Pain? They call the home/family doctor immediately.