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Fri 6 Dec, 2002 07:41 pm
MOTHER'S HELPER
After booking my 80-year-old mother on a flight from Florida to Nevada, I called the airline to go over her needs. The representative listened patiently as I requested a wheelchair and an attendant for my mother because of her arthritis and impaired vision.
My apprehension lightened a bit when the woman assured me that everything would be taken care of. I thanked her profusely.
"Oh, you're welcome," she replied. I was about to hang up when she cheerfully asked, "And will your mother need a rental car?"
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