What to call her?

I think "Customs Official" or "Customs Officer" would both be correct.

I prefer "Customs Officer."

Yes, customs official finally decides whether or not giving permission to importer or exporter, but what I wanted to know is a "common customs clerk", see the procedure:

Importer/exporter gives his report to ----- "common customs clerk ----- (and then the clerk checks the goods, reports the result to) -- customs official.

Okay, what is the professional term for this "customs clerk"?

Customs brokers may perform the following tasks:

* provide information to importers on customs tariffs including rates of duty and the methods of goods clearance
* receive, prepare and process import documents
* make reservations with shipping or airline companies for freight to be exported and arrange for the clearance of cargo (export entry)
* liaise with the Customs Service and other government authorities in the correct clearance of goods through customs
* advise on tariff classifications, tariff concessions, appraisals and overseas trade enquiries.

Customs officers may perform the following tasks:

* assist with customs control of all incoming and outgoing passengers, crew, aircraft, ships' cargo and mail
* board ships and aircraft to detect illegal activity such as undocumented cargo, prohibited goods or stowaways
* check documents, and clear goods for import or export
* write reports
* collect tariffs and duty, and refund GST to tourists
* patrol the coastline to detect illegal entry of people, drugs, firearms, and other goods and vessels
* make arrests, assist with prosecution and give evidence in court.

Customs agents are more directly law-enforcement. They may:
investigate violations of narcotics smuggling, money laundering, child pornography, customs fraud, and enforcement of the Arms Export Control Act (USA). Domestic and foreign investigations involve the development and use of informants, physical and electronic surveillance, and examination of records from importers/exporters, banks, couriers, and manufacturers. They conduct interviews, serve on joint task forces with other agencies, and get and execute search warrants.

Customs inspectors inspect cargo, baggage, and articles worn or carried by people and carriers including vessels, vehicles, trains and aircraft entering or leaving the country to enforce laws governing imports and exports. These inspectors examine, count, weigh, gauge, measure, and sample commercial and noncommercial cargoes entering and leaving the country. Customs inspectors seize prohibited or smuggled articles, intercept contraband, and apprehend, search, detain, and arrest violators of laws.

I think a clerk is known by only that name, usually. I don't think there would be a special name for that function.....although nowadays, some occupations are given very fanciful names!

(e.g. ratcatcher: rodent control operative )

Brilliant post from Eos, lots of information.

Good find, Eos. And thanks.

McTag, I think Eos found the info somewhere and posted here. It is hardly to imagine a person would write information so seriously and brilliantly for a tiny question, unless he is a great genius who can write any kind of great article hands down

oristarA- It wasn't what you asked. but I just noticed something. The question of this thread should have been, "WHAT to call her", not how. I often hear non-English speaking people making this mistake.

Thanks Phoenix!