@Thomas,
(Hardware Man enters.
25 years of answering questions)
First, Thomas, the guy does not know what size or length of screw you want just because you said "License Plate".
The last hardware store I managed stocked the following types of license plate screws in Fractional (American) and Metric Sizes.
=some with truss heads and slot drives,
=some with Phillips heads,
=some that were plastic, threaded and came with their own plastic nuts.
=some that were threaded like sheet metal screws to screw into the embedded speed-nut in the car.
=Some with hexdrive or Allen key heads or Torx drive.
=American sizes were both 1/4-20 and 1/4-24 (in chrome) usually 1/2" long.
=Metrics were mm-1.0 and mm-1.5. They were usually between 15 and 20mms long.
My favorite kind of customer would have brought me one to match.
BUT I could have worked it out with you by asking:
"What kind of car?"
"Did the heads look like these?"
And "Here. Try this length. If you get home and it's longer than the ones you've got left, try'em, there's usually some room."
===
You can save a customer a lot of grief by asking the right questions.
I forget who was looking for the wire cutters, but I would have asked
"Can I ask what you're going to do with them?"
because I know which wire cutters are good for just cutting wire (diagonals) and what wire cutters you need to cut and twist (like for flower arranging). There's also flat nose cutters, round nose, long nose and needlenose. And electrician's cutters.
There are spring-loaded versions and mini-versions. (If you are doing 10,000 cuts of floral wire, you just might want the pair which re-opens each time you cut.)
AND
if you are looking for a tool you are going to use a long time, I'd like to show you the real ones rather than the ones which only LOOK like the real ones.
I've waited on customers who wanted something tough enough to yank staples out the IKEA furniture yet delicate enough to pull bones out of fish and still be able to cut wire.
(Pliers do not have cutters.)
=
So, yeah. I would have asked if I could ask.
It's what I did for a living.
Gotta a hardware question?
Joe(I'm right here)Nation