Exactly! They refuse to wear their glasses when they shop. Come on, lady, you are not now, and never were, Wonder Woman! Going without your glasses does not allow your imagined beauty to shine. One such woman asked for a wine called "Charly Head." I told her it was "Gnarly Head," but refrained from saying Charly Head makes no sense.
When I showed her the bottle, she had to admit that I was right. I never saw her again.
ok, in all seriousness here...
I have no problems with venting, lord knows I do it enough myself.
But looking back over some of the complaints (like the one above), about the customers that have been written here, I feel very uneasy.
I agree that some customers can be rude. We have ALL been rude customers at some time or another. Whether it was because we were stressed out, had big problems going on in our lives, were frustrated, or if it is just our nature, makes no difference. No one is pleasant all the time. No one is reasonable all the time.
Sometimes I can even understand the sales person having a bad day. I know almost all the people who work at the Walgreens down the street from my house. There have been times when I've seen a normally happy, helpful employee be a bit, well, less than optimum. Since I've had dealing with such person in the past, I know they must be sick, or in pain, somethings bothering them, or, they just aren't in a really good mood. I can't begrudge them that.
Sometimes, I've seen sales clerks who are having a grumpy day, and even though I don't know them, I get a sense they aren't normally like that.
Then, there's others that are just not happy, and particularly not happy that they have to deal with ordinary people like you and me.
These are the ones I steer clear of.
OK, and I am honestly and swear to God not picking on POM, but the post above illustrates what I'm about to say.
As a consumer, I go into a store for one main reason. To purchase something. I may not know exactly what I need, or I may know precisely what the item is. I might be getting something that I need, or something not necessary but helpful, or just want to buy something for someone else or myself for no particular reason.
The one thing I don't go into a store for is to have a debate with someone who works there, or to be made to admit they are right about something, and I am wrong.
I'm not surprised that particular woman was never seen again in that store. I mean, if I can go someplace else to get the exact same item, and don't have to listen to someone correct me, and make me admit I mispronounced the name of something, and most likely through body language and demeanor got the message the person working there thought I was dumb, or too vain to wear my reading glasses, or didn't have enough class to buy a certain product...well, I wouldn't go back there either. I think that would be a fairly obvious response.
A store, in this case a liquor store, is not some type of exclusive club where customers have to show their credentials to buy a bottle of wine, or some booze. If I'm not being rude, it certainly shouldn't matter to the people there what I know about wine. Oh sure, it would be nice if the clerk offered some education, if it seemed like the customer was interested. But they shouldn't make the customer feel they are unworthy to give you their money because they don't know, and maybe don't even care.
I do not know the first thing about wine. I don't drink it, I don't have any reason to pay attention to what others drink. When I bought that bottle of Woop Woop the other day, I did so assuming Whole Foods doesn't sell any crappy wine, and the clerk would not have pointed it out to me if it wasn't ok. It may not have been the best Austrailian wine there, but it was good enough to give to my neighbors to eat with our hamburgers. I bought it because it had a cute name, knowing it must be a nice wine, and that we'd all have a chuckle over it when I gave it to someone.
What would the clerk have gained if he looked down his nose at me? I still would have bought the wine, but I'm sure I would have felt some small degree of discomfort. Some people undoubtably would have felt a lot of discomfort. Some would have felt angry. What would he have gained? That he validated he's better than me? That he could show me he thought I wasn't up to his standards?
That doesn't sound like a very pleasant exchange.
I've had people walk up to me in a store, and ask me to read some small print for them. I don't admonish them, even mentally, for not having their reading glasses. I don't think that they are trying to appear more attractive. I just take it at face value that they couldn't see the print. Maybe they don't even know how to read, and are just faking an excuse of not having their glasses. Bottom line is, it's my pleasure to help them out, and I'm not even getting paid to do it.
When I sit down to read a book, I have a pair of one of those drug store glasses, with the lowest power of one. I just need a tiny bit of help. I don't even technically need it, it just makes reading for a period of time more comfortable.
I don't carry them around with me, because I can read most stuff when out in public. Oh, sometimes I have to read it from arms length, but that's ok. Once in a while the writing on a bottle is sooooooo small, I can't read it. If I asked someone to read it for me, I hope they aren't thinking anything negative.
In other words, I think people should try to keep the big picture in mind. We're not going into stores to annoy the people who work there. We just want to buy something. We may have quirky personalities, and mispronounce some things, and have eccentric opinions on the qualities of an item, but what does that matter?
We're all quirky, we're all weird.
And I say thank God for that.