Can you tell me what it is in the context of ...

You appear to have two chinese characters in that word.
Do you mean "creche" ?
If so this is often a short term childcare facility sometimes attached to an organization or business where children can be left for a short time whilst their parents visit.

Then it must be the French word "Creche", with a special e. Thanks

In Japanese, the characters borrowed from Chinese are called Kanji. What are they called in Chinese, Fansy?

It's /hanzi/.

It's a è, with grave accent.