15
   

Blue screen of Death

 
 
Reply Thu 21 Aug, 2008 11:17 am
My computer decided to flip me off three times today with The Blue Screen.... each time it said something else.... unfortunately it was too quick to write anything down. I only know it mentioned "kernel" once....if that's of any help.

each time it restarted and is running ok, but naturally i'm nervous about it. I backed up my entire computer today (after the 2nd blue screen), so I'm not that worried about data, just the puter itself. I'm leaving in a week, which doesn't leave me much time should repair be needed. Anything I can check myself to see where the problem might be? Thankee.
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Type: Question • Score: 15 • Views: 17,723 • Replies: 63

 
View best answer, chosen by dagmaraka
littlek
 
  1  
Reply Thu 21 Aug, 2008 11:20 am
@dagmaraka,
Yikes!
0 Replies
 
DrewDad
 
  3  
Reply Thu 21 Aug, 2008 11:20 am
@dagmaraka,
Turn off automatic reboot. That'll give you time to write down the error.

On XP: Properties of My Computer->Advanced->Startup and Recovery Settings->Uncheck Automatically Restart.
0 Replies
 
Cycloptichorn
 
  1  
Reply Thu 21 Aug, 2008 11:20 am
@dagmaraka,
God, that's the worst. Was it acting up in any other way? Have you been experiencing slowness in operation?

Cycloptichorn
0 Replies
 
JPB
 
  2  
Reply Thu 21 Aug, 2008 11:22 am
@dagmaraka,
Have you installed any new drivers, software applications, or hardware recently? I have an old thread around here somewhere with the same issue. I'll see if I can find it.

I was always convinced that I was overtaxing my cache, but Mr B gave me one of those looks when I mentioned it.

Edit -- found it...
http://able2know.org/topic/81875-1
dagmaraka
 
  3  
Reply Thu 21 Aug, 2008 11:24 am
The puter has been slow from Day 1....but that's Windows Vista for you.

i haven't noticed anything suspicious yesterday or this morning. I haven't completely shut it down for a few days, maybe I should do that to clear memory or whatnot (as if I knew what I'm talking about).... i just put it on hibernate since i want to just continue where i left off.

DD, I will do that if I find it... but I did see that the error message was different each time on the blue screen. don't know why that is. i wish it was the same so that i can focus on that one thing. bah.

funny thing is that this computer was bought for me by my organization. The boss called me today to let me know that i can keep it (I'm moving away) as a token of appreciation.... I was looking at the blue screen at that very moment, so my gratefulness was rather diminished.
Cycloptichorn
 
  3  
Reply Thu 21 Aug, 2008 11:27 am
@dagmaraka,
Well, yaknow, Vista isn't all that slow per se; my vista setup at home is screaming fast.

Have you been running up to date virus software?

If you have backed everything up, it's not a bad idea to re-install.

Cheers
Cycloptichorn
dagmaraka
 
  2  
Reply Thu 21 Aug, 2008 11:28 am
@JPB,
thanks, i'll look into that.

It's a Gateway tablet, with Windows Vista, 100 GB (maybe 120) hard drive, 1GB RAM
It's pretty new and there should be plenty of space

As for updates, I'm thinking.... but I don't remember installing or updating anything recently... it may have done some on its own, it always updates McAfee - once a day or once every two days. That's all I can think of though.
Linkat
 
  2  
Reply Thu 21 Aug, 2008 11:28 am
@dagmaraka,
I know little (if any about computers), however, I remember a co-worker getting the "blue screen of death" and the IT person said they needed to replace the mother board.

Now don't ask me what all this means.
dagmaraka
 
  1  
Reply Thu 21 Aug, 2008 11:32 am
@Cycloptichorn,
i backed everything up today, after the blue screens started appearing. it crashed midway through virus and ad-aware scans, which i started after 2nd blue screen. i am re-running them now.

i noticed though that each time the blue screen appeared it was after a few minutes of inactivity - when i went to make cofee and then lunch.... it seems the computer just doesn't want to be left alone and throws a temper tantrum...but that might be related, no? maybe something with the sleep mode or whatnot.
0 Replies
 
dagmaraka
 
  1  
Reply Thu 21 Aug, 2008 11:33 am
@Linkat,
Linkat wrote:

I know little (if any about computers), however, I remember a co-worker getting the "blue screen of death" and the IT person said they needed to replace the mother board.

Now don't ask me what all this means.


unfortunately i do know. been there. but i'm hoping it's not motherboard. it could be something as simple as a driver.
dagmaraka
 
  2  
Reply Thu 21 Aug, 2008 11:42 am
@dagmaraka,
Ad-aware reports all is clean.... but i am puzzled by the "Memory Available: 10%" that shows in the log below. I should have more than 50% of memory free... eh?

Ad-Aware Build
Log File Created on: 2008-08-21 13:37:34
Using Definitions File: C:\ProgramData\Lavasoft\Ad-Aware\core.aawdef
Computer name: DAGMARINOBRLO
Name of user performing scan: SYSTEM

System information
===========================
Number of processors: 2
Processor type: Intel(R) Core(TM)2 CPU U7500 @ 1.06GHz
Memory Available: 10%
Total Physical Memory: 1062666240 Bytes
Available Physical Memory: 96555008 Bytes
Total Page File Size: 2386550784 Bytes
Available On Page File: 948768768 Bytes
Total Virtual Memory: 2147352576 Bytes
Available Virtual Memory: 2007924736 Bytes
OS: Microsoft Windows Vista (Build 6000)
JPB
 
  2  
Reply Thu 21 Aug, 2008 11:51 am
@dagmaraka,
try clearing out your cache (regardless of what Mr B says). I found that the more pics and graphics I had in my cache the more often I got a blue screen.
dagmaraka
 
  3  
Reply Thu 21 Aug, 2008 11:56 am
@JPB,
JPB wrote:

try clearing out your cache (regardless of what Mr B says). I found that the more pics and graphics I had in my cache the more often I got a blue screen.


errr.....how? In internet options?? Or is there some other cache somewhere else? Maybe i'll do the cleanup through "free up space on your hard drive" thingy.
JPB
 
  1  
Reply Thu 21 Aug, 2008 12:04 pm
@dagmaraka,
I'm clueless re Vista.
0 Replies
 
Robert Gentel
 
  3  
Reply Thu 21 Aug, 2008 12:07 pm
@dagmaraka,
Quote:
It's a Gateway tablet, with Windows Vista, 100 GB (maybe 120) hard drive, 1GB RAM


Vista really needs at least 2GB of RAM, that's why it's slow for you.
High Seas
 
  3  
Reply Thu 21 Aug, 2008 12:08 pm
@dagmaraka,
To clear cache on Mozilla
Tools > Options > Clear private data (after you adjust Settings)

For blue screen of doom, start here:
Start > Run > type in box that opens "chkdsk /r" with no quotes
dagmaraka
 
  3  
Reply Thu 21 Aug, 2008 12:24 pm
@High Seas,
ok. cache cleared, freeing space, defragmenting.....

i also checked events log and had a series of warnings at 9:30 am along these lines:
Windows Servicing identified that package WUClient-SelfUpdate-Aux-Package-de-DE-MiniLP(Feature Pack) is not applicable for this system
...if that means anything
JPB
 
  1  
Reply Thu 21 Aug, 2008 12:26 pm
@dagmaraka,
dag -- this is from timber's response on my thread. If you're only at 10%...

timberlandko wrote:
First thing I'd do is clean up your hard drive ... its best to have at least 33% free, more free space is better of course, but without at least a third of your drive free, you're going to find it difficult to defrag - as in takes a lot of time, defrag starts, stops, and restarts frequently, and many files will not defragment - if not actually impossible to defragment your drive.
0 Replies
 
High Seas
 
  0  
Reply Thu 21 Aug, 2008 12:27 pm
@dagmaraka,
Dag - I'd rather wait for Robert Gentel to come back on that one: he knows so much more about it than I do.

If he's not back in an hour I'll post my idea. Meanwhile, download Spybot if you don't already have it.
 

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