shewolfnm wrote:So, do you think it may be beneficial to just create a 'service charge ' list?
example -
dishes - 7.00
carpet cleaning 20.00
hardwood floors 20.00
etc..
and by-pass an hourly rate?
No... I think the hourly rate is right. What I meant was... when you're cleaning, where do you stop? It is good to have an agreement ahead of time with your clients. The professional cleaners I've had have a list of what they'll do and then I choose how far they go/how much I pay for. Some people want a massive cleaning from the ceilings down -- brushing off & dusting the walls. Some people will just want you to dust and vacuum. It helps for your clients and for you to know what areas you'll be covering and then there aren't a lot of surprises. It also helps because you can check it off as you work.
For example: you could dust, dust and polish, or dust and wax and polish the furniture. Or with the floors -- vacuum, vacuum & wet mop, vacuum & wet mop & wax. Or for the woodwork -- do you ignore it, dust it, dust & wipe clean, or dust and clean & polish it? Do you treat it with scratch cover?
Try to avoid doing pick up - or if you do... just pick up and put it in baskets that they provide. That's hard work and a hassle and a time-sink.
Best of luck. Wish you lived nearby... I'd hire ya!