ALL MTA buses are equipped with wheelchair lifts, which allow wheelchair users to board through the rear door. These "kneeling buses" also facilitate boarding for mobility impaired passengers including elderly people, and people with crutches or canes. For more information, visit the MTA's page.
Planning a Trip | Tips for Travelers with Special Needs
Access-Able Travel Source (tel. 303/232-2979; www.access-able.com) is another excellent online source. You'll also find relay and voice numbers for airlines and car-rental companies on Access-Able's user-friendly site, as well as links to New York's best accessible accommodations, attractions, transportation, tours, local medical resources and equipment repair, and much more.
City-Specific Information -- Hospital Audiences, Inc. (tel. 212/575-7676; www.hospitalaudiences.org), arranges attendance and provides details about accessibility at cultural institutions as well as cultural events adapted for people with disabilities. Services include "Describe!," which allows visually impaired theatergoers to enjoy theater events; and the invaluable HAI Hot Line (tel. 212/575-7676), which offers accessibility information for hotels, restaurants, attractions, cultural venues, and much more. This nonprofit organization also publishes Access for All, a guidebook on accessibility, available by calling tel. 212/575-7663 or by sending a $5 check to 548 Broadway, 3rd floor, New York, NY 10012-3950.
Another terrific source for disabled travelers coming to New York City is Big Apple Greeter (tel. 212/669-8159; www.bigapplegreeter.org). All of its employees are extremely well versed in accessibility issues. They can provide a resource list of agencies that serve the city's disabled community, and sometimes have special discounts available to theater and music performances. Big Apple Greeter even offers one-to-one tours that pair volunteers with disabled visitors; they can even introduce you to the public transportation system if you like. Reserve at least 1 week ahead.