RainSoft water softener problems

I recently bought a used EV4 50 CT Rainsoft system. I was hoping you might could assist me with programming the thing to get it to work. I had one at my old house and it worked great. However, the company went out of business and the folks that picked it up are lacking in customer service and I'm not convinced they know what they're doing. Can you help me with the start up?

I am a customer. Only reason. Is they scared my 12 year old by telling her how bad the water was and could cause her harm my stupid ex bought it. I have gone through 3 dishwasher since i got it less then. 10 years dishes dont get clean every repair man has said it doesnt work still have hard water stains every where. Got sucked into the under cabnit reversed osmosis water thing what a waste and expenseive. Go to hard ware store by one for 500 much better. I got royally screwed by this company cost for there products are crazzy. Cant get them any where elsei would never recommend this to any one.

It will not stop working the salt setting only controls when the salt alarm goes off to let u know u r out of salt. If it is not reset the only draw back is the alarm keeps going off but it will still work

Press the cust settings button then use the right or left arrow buttons to scroll through what u can change. If u need to change something use the up or down keys

I give. What the **** is going on here?

Hey Waterguy, service tech from rainsoft just left my house. Their "lifetime warantee" doesn't cover any of the parts that regularly go bad. As a matter of fact the technicians solution is to replace the old lifetime warranted system with their new "actually warranted for life" system for $2000. I'm curious how much they'll charge me for the next lifetime system.

Hello H2O MAN,

We have a RainSoft QA/Q2 that we have had for about 20 years and has served us well until now. When we first bought it new we were led to believe that it had a lifetime guarantee. It now starts a regeneration cycle at random and can do this several times in one day. We have taken it to our local dealer who tells us that the computer is defective and is obsolete so cannot be replaced. furthermore the head cannot be upgraded either. All they can offer is to upgrade the whole system for us at a cost of some £2,300 giving a 5 year guarantee.
Is there really no other choice other than scrapping our system and buying a new one. What happened with the original guarantee? Could we use it in manual mode by periodically activating a regeneration cycle manually then switching off the controller?

Grateful for any advice.

Hi Kevin I have a rainsoft q2 system found brine tank overflowing this morning never had this problem help ,,,,

Salt-less water softeners are a good option for getting pure water without harmful chemical contents, salt in water is not good for heart and BP patients as well as for the nature. It also saves maintenance cost due to salt in long run.

Have had a model ec4 for several years , noticed the water upstairs was different came down to check softner and it appears to be on and working but on the gpd and info is at 0 like it's not doing anything anyone ever run into this?

But in my views salt free water softners are not good . It only reduce the chalky substance that we see in the water, but the salt water softners removes minerals, like calcium and magnesium – which cause hard water.

Won't that void out your warrantee of you open it up to make adjustments. I work for a Water Utility as a water treatment operator and maintenance mechanic, I can even get the materials to rebuild the carbon tank. I would like to know if that was true. I could even bring in my head unit to have the instentation guy work on it if I had too. I'd rather not pay the $1300 new head unit. WTF.

You can contact the General's office for complaints against Rain Soft. An important step toward ensuring that the product you buy will offer trouble free service.

I have a 2005 rainsoft system with a dual filter. My problem is can't seem to figure out how to change the filters myself. Can anyone help with my problem with a video or diagram? Or give me a site to where they can help me.

How do you put it on bypass and what did they do to solve the problem

have problem with unit, there is always water in the salt compartment (half way-ful) and recommendations???

kevin ,hello. I have a rainsoft whole house q2 system.
my brine tank keeps overfilling and ive cleaned it put fresh salt in it it takes it takes three 50 lb blocks.
ive had it for about 15 years or more. it just started doing the overfill. any ideals
thanks johnnathon

I have a rain soft system that I purchased in 2011 and now it's causing everyone to break out with rashes and itch after getting out of the shower. Has anyone heard of this?