That's pretty much what I thought -- managers don't make commission of the sales but they might get a bonus based on the overall store sales.
If one salesman does the pitch but the customer has to think it over and a second salesman closes the deal at a later time then they split the commission.
In my particular situation, salesman one, Judy, did all the work. Mr. B and I just wanted to double check that we could afford the purchase so we took a day to think it over.
Mr. B returned to the store to make the purchase. He told the person that Judy was our salesman so that Judy would get the commission.
Mr. B was told that Judy wasn't there that day but that he would write it up.
Mr. B said the he wanted to be sure that Judy got the commission (it was a fairly big ticket item).
Mr. B was told that Judy would have to split the commission with him because he was writing up the sale.
Mr. B asked for the manager to write it up so that Judy would get the commission.
Turns out, this guy was
Mr. B asked when Judy would be back at work and then he went back and had Judy write up the order.
Judy isn't a friend of ours or anything, she was just really good at her job, knowledgeable, informative, not pushy, she spent quite a bit of time with us.
I think her manager might be ripping her off and I think that totally sucks.
I was considering writing a letter to the area manager/corporate office/whatever might be the case and asking WTH was up with this method of splitting commissions. Before doing this I wanted to see if this type of behavior was in any way typical.