@wayne,
Yup, as you well know, many of us have been trying on the boards and in PMs for several weeks now, sometimes for hours at a time, with the same results. You get a request to help him get along better with people, then a barrage of insults when you do offer help, then an apology followed by yet another request to help him and another apology. Over and over again. If you don't answer his questions fast enough or with what he wants to hear, you get another barrage of insulting PMs.
It is a pattern that repeats from person to person and message board to message board all over the internet.