7
   

Is the Private Message service working? I'm having a problem

 
 
Reply Mon 26 Jul, 2010 10:48 am
For over a month, I've been trying to send private messages to two A2K members. One was very important. They don't seem to receive them. Am I doing something wrong or is there a problem with the private message function?

BBB
 
djjd62
 
  1  
Reply Mon 26 Jul, 2010 10:51 am
@BumbleBeeBoogie,
for some, the PM's have been disabled, but it shouldn't affect you, unless you're trying to send to a disabled account (i think all the disabled accounts are former Philo forum and any new accounts due to spam)

tai chi sent me two PM's this weekend and i replied
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 10:55 am
@djjd62,
One person I was trying to reach acknowledge that she saw my question about my message to her latest topic post that she had not received it. I sent another private message again two days ago, but she has not received it. We've communicated for years so I can't discover what is wrong with the function.

BBB

djjd62
 
  1  
Reply Mon 26 Jul, 2010 10:57 am
@BumbleBeeBoogie,
use the contact us at the bottom of the page, you might have got caught up accidentally in the blockage, that's all i can think of
0 Replies
 
Intrepid
 
  1  
Reply Mon 26 Jul, 2010 10:57 am
@BumbleBeeBoogie,
Maybe it is the other person not being able to receive it, not you being able to send it. Maybe you could try with someone who you know can receive them.
djjd62
 
  1  
Reply Mon 26 Jul, 2010 10:58 am
@BumbleBeeBoogie,
i just sent you a message, you can try to reply if you want

oops, i'm going out for a few hours soon, i'll be around about 10 more minutes
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 10:59 am
@Intrepid,
My friend sent me a private message that she had not received my private message to her. She's not getting mine.

BBB
Intrepid
 
  1  
Reply Mon 26 Jul, 2010 10:59 am
@djjd62,
I just sent one too Smile
0 Replies
 
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:01 am
@BumbleBeeBoogie,
I received both of your messages - thanks for testing.

BBB
Intrepid
 
  1  
Reply Mon 26 Jul, 2010 11:02 am
@BumbleBeeBoogie,
Now, you should try replying to us to see if we get it
0 Replies
 
Intrepid
 
  1  
Reply Mon 26 Jul, 2010 11:06 am
@BumbleBeeBoogie,
BumbleBeeBoogie wrote:

I received both of your messages - thanks for testing.

BBB


It seems that PM's between you and I work just fine.
0 Replies
 
shewolfnm
 
  1  
Reply Mon 26 Jul, 2010 11:06 am
I dont know who else may be involved, but I know she tried to send one to me and the last message I have gotten from BBB is dated 'Fri 9 May, 2008 03:02 am " !!! Neutral
shewolfnm
 
  1  
Reply Mon 26 Jul, 2010 11:08 am
You can email me...

take my screename and add @ gmail . com to it.
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:09 am
@shewolfnm,
Shewolf, can you e-mail your e-mail address or phone number to me or send it by private message. The information I tried to send you is important.

BBB
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:19 am
@BumbleBeeBoogie,
I sent you an E-mail.

BBB
0 Replies
 
Robert Gentel
 
  3  
Reply Mon 26 Jul, 2010 11:23 am
BBB, can you use the contact us form? I haven't been online for a while and don't feel like reading all that a2k has posted since then. If you send a message to the help desk the outstanding issues we have to respond to are tracked and it makes it a lot easier.

In any case, your PMs should work fine, I suspect a user error or a very long PM and some bad validation on our end (e.g. maybe it doesn't send because it is too long but doesn't display a helpful message about that).

But I don't have much more to go on, if you contact us at the help desk I can try to investigate further when I have some more time.
0 Replies
 
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:26 am
@shewolfnm,
Got the following message of my 3-mail to your address: Delivery to the following recipient failed permanently

BBB
0 Replies
 
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:30 am
@shewolfnm,
shewolf, I give up - this is the short version of my information.

I don't know if you are aware that Sandia Labs are hiring over 600 jobs. I wondered if your mother would be interested in applying to be rehired and moving back to Albuquerque.

BBB

0 Replies
 
cicerone imposter
 
  1  
Reply Mon 26 Jul, 2010 11:42 am
@BumbleBeeBoogie,
Hi BBB, Try sending one to me; I've been absent from a2k as a regular for many months, and would like to know if private messaging works.
BumbleBeeBoogie
 
  1  
Reply Mon 26 Jul, 2010 11:51 am
@cicerone imposter,
My daughter, Butrflynet woke up and tried to send the private message again. Waiting to see if shewolf got it.

Glad to hear from you again, it's been a long time.

BBB
0 Replies
 
 

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