7
   

No, I wonder what happened to MY account!?

Forums: a2k, Forum Help, Unable To Log In, Password Reset, able2know
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stickystan
 
Reply Fri 11 Jun, 2010 10:59 pm
Kickycan is unable to login to able2know.

Anyone got any idea why?
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Type: Question • Score: 7 • Views: 1,915 • Replies: 16

 
View best answer, chosen by stickystan
ossobuco
 
  1  
Reply Fri 11 Jun, 2010 11:02 pm
Is that you, Kick? I've no idea, of course. Best way to get help is to click on Contact Us at the bottom of the page and submit a ticket..
stickystan
 
  1  
Reply Fri 11 Jun, 2010 11:16 pm
@ossobuco,
No, I'm actually stickystan, not kickycan. What kind of idiot would name themselves kickycan? Thanks for the tip though. I have submitted a ticket on behalf of this ridiculous kickycan person.
ossobuco
 
  1  
Reply Fri 11 Jun, 2010 11:17 pm
@stickystan,
Good, Stick.
0 Replies
 
Butrflynet
  Selected Answer
 
  5  
Reply Fri 11 Jun, 2010 11:36 pm
After the site downtime for maintenance and the merge with the philosophy forum I had trouble logging in also. No matter what I did, it did not accept the password I've used for years here.

The first time, I was able to get it to work by using my full email address as my login rather than my username. After a second round of maintenance downtime, I couldn't get it to work no matter what so I figured I'd try resetting the password.

I was able to fix it by clicking the reset password link on the login screen. When the email was sent to me, I clicked on the link and it sent me to a screen where I could change my password. I reset it to the same password I've always used and was able to login successfully after that.

You might give that a try. There may have been some minor data loss during all the changes and maintenance the last few days.
dlowan
 
  1  
Reply Sat 12 Jun, 2010 12:33 am
@stickystan,
stickystan wrote:

Kickycan is unable to login to able2know.

Anyone got any idea why?


Poor baby!
0 Replies
 
roger
 
  1  
Reply Sat 12 Jun, 2010 01:35 am
@stickystan,
probably stuck in the inbox
0 Replies
 
dadpad
 
  1  
Reply Sat 12 Jun, 2010 02:52 am
@stickystan,
Quote:
Anyone got any idea why?

Yes.
0 Replies
 
dadpad
 
  1  
Reply Sat 12 Jun, 2010 02:58 am
Choose the "forgotten your password" link.
You get a FREE validation email with a FREE link.
click the link. type your email username and password as required.
Make sure you fill in both username email and password or it will happen again.
Make sure you hit submit.

you should be good to go.

My invoice for this assitance is in your in box
0 Replies
 
Intrepid
 
  1  
Reply Sat 12 Jun, 2010 04:45 am
@Butrflynet,
Butrflynet wrote:

After the site downtime for maintenance and the merge with the philosophy forum I had trouble logging in also. No matter what I did, it did not accept the password I've used for years here.

The first time, I was able to get it to work by using my full email address as my login rather than my username. After a second round of maintenance downtime, I couldn't get it to work no matter what so I figured I'd try resetting the password.

I was able to fix it by clicking the reset password link on the login screen. When the email was sent to me, I clicked on the link and it sent me to a screen where I could change my password. I reset it to the same password I've always used and was able to login successfully after that.

You might give that a try. There may have been some minor data loss during all the changes and maintenance the last few days.


Exactly the same for me. I used to loggin with my username, but now must use the e-mail address for the user name.
ehBeth
 
  1  
Reply Sat 12 Jun, 2010 05:48 am
@Intrepid,
I had the same problem. I was temporarily 'living' here as s-ox appeal while things were getting sorted. At one point I couldn't even get in using my eddress and password. Requesting a new password every time I wanted to log-in was getting a bit wearing. Once the help desk got involved, things were fixed quickly.

Logging in with my user name seems to be a thing of the past.
0 Replies
 
shewolfnm
 
  1  
Reply Sat 12 Jun, 2010 06:20 am
I sent a ticket to the help desk yesterday, I no longer have the sign in issue.

Maybe its fixed.
try it again
Intrepid
 
  1  
Reply Sat 12 Jun, 2010 10:09 am
@shewolfnm,
Ah, I just tried using my username for the login and it works now. Thanks for the heads up. Smile
0 Replies
 
margo
 
  1  
Reply Mon 14 Jun, 2010 12:59 pm
@stickystan,
stickystan wrote:

Kickycan is unable to login to able2know.

Anyone got any idea why?

A taste and class monitor has been introduced!

See ya!
Ticomaya
 
  1  
Reply Mon 14 Jun, 2010 01:11 pm
@margo,
margo wrote:
A taste and class monitor has been introduced!

See ya!

How rude!
margo
 
  1  
Reply Mon 14 Jun, 2010 01:17 pm
@Ticomaya,
Ticomaya wrote:

margo wrote:
A taste and class monitor has been introduced!

See ya!

How rude!


You mean inaccurate - or just not nice????
Ticomaya
 
  1  
Reply Tue 15 Jun, 2010 11:39 am
@margo,
Well, not entirely inaccurate, I suppose.
0 Replies
 
 

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