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Does anyone have any suggestions on how to get a Water Softener for the Tallahassee, FL area?

 
 
GatorG
 
Reply Tue 31 Mar, 2009 08:00 am
A search of the yellow pages revealed only Culligan or Rainsoft for a water softener? Am I stuck with these two?

Should I just buy a sink conditioner from Home Depot, Lowes, Sears, etc.?

Any advice is appreciated. I don't want to DIY. Thanks. G (-:
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H2O MAN
 
  1  
Reply Tue 31 Mar, 2009 10:12 am
@GatorG,
Is there a LOWES or SEARS in your area?

Look at their top of the line digitally metered softeners, most are made by ECOwater.
Gary Slusser
 
  0  
Reply Tue 31 Mar, 2009 11:37 pm
@GatorG,
Then you should look at a softener with a Clack WS-1 control valve. It is the easiest and fastest to program and repair. I've sold many of them to DIYers and they love it.
H2O MAN
 
  0  
Reply Wed 1 Apr, 2009 07:40 am
@Gary Slusser,
What we have here is a failure to communicate.

GatorG wrote:


I don't want to DIY. Thanks. G (-:




Gary Slusser wrote:

Then you should look at a softener with a Clack WS-1 control valve.
I've sold many of them to DIYers and they love it.


Rolling Eyes




0 Replies
 
GatorG
 
  1  
Reply Wed 1 Apr, 2009 08:13 pm
@H2O MAN,
how do i find their top of the line? i looked in the lowes store and the only thing i could see is whirlpool...
H2O MAN
 
  0  
Reply Thu 2 Apr, 2009 07:37 am
@GatorG,
GatorG wrote:

how do i find their top of the line? i looked in the lowes store and the only thing i could see is whirlpool...


Look at the WHES40
GatorG
 
  1  
Reply Thu 2 Apr, 2009 08:10 am
@H2O MAN,
thanks. that's for the whole house?
GatorG
 
  1  
Reply Thu 2 Apr, 2009 11:02 am
@GatorG,
i guess i'm a little shocked...lol. i was looking for like $1k-$2k systems. rainsoft quoted me $3k+ for the whole shebang. what's the difference between rainsoft and whes40? thanks.
H2O MAN
 
  0  
Reply Thu 2 Apr, 2009 12:10 pm
@GatorG,
GatorG wrote:

thanks. that's for the whole house?


Yes, POE/whole house.

RainSoft is way, way overpriced for what you get.
The Whirpool system has a better control valve and
that's the heart of any softener.
Joethewaterguy
 
  1  
Reply Thu 2 Apr, 2009 03:38 pm
@GatorG,
if you are on city water,no mater what system that you buy,make sure it will remove the chlorine. What was included in the whole shebang that you were quoted from Rainsoft? Did it remove chlorine? how many tanks? I'm not a big fan of the tank inside the brine tank,with a seperate brine tank it can be cleaned out. Also check out if the Rainsoft quote included a backwash carbon filter. You're better off with a backwash carbon instead of a flow through. If the whole shebang includes all of the above $3k isn't a bad price. Rainsoft does have a good warranty, although some people will sayother wise.
Joe
0 Replies
 
Gary Slusser
 
  0  
Reply Fri 3 Apr, 2009 01:46 pm
@H2O MAN,
H2O MAN wrote:

GatorG wrote:

thanks. that's for the whole house?


Yes, POE/whole house.

RainSoft is way, way overpriced for what you get.
The Whirpool system has a better control valve and
that's the heart of any softener.

Ecowater is very overpriced too.

But we agree on the control valve being the heart of a softener. And the Clack WS-1 control valve is better than any of them.

BTW, he can buy a softener online and hire a plumber to install since he doesn't want to do it himself.
H2O MAN
 
  -1  
Reply Sun 5 Apr, 2009 03:01 pm
@Gary Slusser,
Gary Slusser wrote:


But we agree on the control valve being the heart of a softener.
And the Clack WS-1 control valve is better than any of them.


The Clack WS-1 is over rated and only marginally better than what Culligan sells.
Gary Slusser
 
  -2  
Reply Mon 6 Apr, 2009 09:28 pm
@H2O MAN,
With your lack of experience with the Clack I understand your uninfomed negative comment but...

The Whirlpool is no better than the Sears Kenmore, or GE at Home Depot, the mortonsalt.com or North Star. They are all made by Ecowater all use the same parts and have the same 90 days to 3 year warranties. The Clack WS-1 control valve has the same 5 year nonprorated warranty that the Fleck valves you sell have. The tanks are 10 years.
H2O MAN
 
  -1  
Reply Tue 7 Apr, 2009 04:33 am
@Gary Slusser,
Gary Slusser wrote:

With your lack of experience with the Clack...


I am familiar with the WS-1 and could sell it to my clients, but they deserve better than Clack.
Gary Slusser
 
  -2  
Reply Wed 8 Apr, 2009 09:39 am
@H2O MAN,
Yes, sorry, you're right, spending a morning or a day in a training session makes you "familiar" with it. Yet I doubt you could "sell it".
H2O MAN
 
  -1  
Reply Wed 8 Apr, 2009 01:05 pm
@Gary Slusser,
Gary Slusser wrote:

spending a morning or a day in a training session makes you "familiar" with it.


You need more product training and you should work on your customer relations/ customer service skills while you're at it.

Sales of water treatment equipment should include installation and service after the sale, but you would know nothing about that.
Gary Slusser
 
  -2  
Reply Thu 9 Apr, 2009 11:15 am
@H2O MAN,
H2O MAN wrote:
Sales of water treatment equipment should include installation and service after the sale, but you would know nothing about that.

My DIY customers disagree with you and ALL other local dealers that whine about online dealers. They laugh at your comments. And they question why you guys are so dumb about who your prospective customer is because it is not the DIY.
H2O MAN
 
  -1  
Reply Fri 10 Apr, 2009 08:34 am
@Gary Slusser,



In this business, DIY customers are orphans waiting to be adopted by their local service provider.
Gary Slusser
 
  -1  
Reply Fri 10 Apr, 2009 05:39 pm
@H2O MAN,
Not true for my customers.

I actually send every one of my customers tons of info so that they know everything about the control valve and softener. It includes how to program, assemble, install, troubleshoot and repair. There are pages of parts breakdown with part numbers and pictures of all parts and text info and instructions of how to replace a part or replace resin etc. etc.. And how to change the K of capacity and the salt dose when hardness, iron or the number of people in the family change.
H2O MAN
 
  -1  
Reply Sat 11 Apr, 2009 06:01 am
@Gary Slusser,
Gary Slusser wrote:

Not true for my customers.



All systems come with use and care manuals.
Do you install what you sell and then service the system after the installation?

H2O MAN ~ Adopting orphaned DIY clients one at a time.

 

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