Linkat wrote:How do they make you feel you are the only guest? It starts when you first walk into the hotel. They greet you at the door with a huge smile and wonderful greeting - someone make you feel they have been waiting for you to arrive. They talk to your children and welcome them. You go to check in with no or very little wait. They immediately refer to you by name and again just make it seem as if they were waiting for you. Often times there is refreshment available - free of charge. They act like your children are little angels even if they are acting like little devils.
Whenever you are in the lobby, they talk with you and ask if they can do anything, how is your stay, etc. Not overwhelming like they are chasing you, simply like regular conversation. Again they chat with the children and treat them like little princesses. The housekeeping staff also is friendly.
When we came down to lobby the afternoon after checking in, the check-in person, not only remembered us, but called the children over and gave them little long horned cattle stuffed animals. Later during our trip this same person asked the kids what they named them. (How the h*ll do they remember?). They had children sized robes placed in our room and milk and cookies in the room at night.
The power in our room went out and we were trying to press out our clothes for the day. We called the front desk - they were there within just a couple of minutes and housekeeping pressed our clothes free of charge within 15 minutes.
And that is just a sample.
Yeah, that's nice, and I can totally see where if you're into that as a hotel experience, it'd make you feel good.
I guess I'm a really utilitarian person. To rephrase my first sentence as it would apply strictly to me, I'd have said....Yeah, that's nice, I guess.
I guess I figure if you staying at a decent place, they're treating everyone like that, so I wouldn't feel like I was being treated special. Like I said, most of my occassional travel is related to business, so when I get there and the doorman, concierge, whatever, say hello and all that, I just say hello and smile back, and keep going to what I have to do.
Treating me nicely at check in is just expected, and if I had kids with me, I guess I'd just figure they'd be nice to them to....it's what they do for a living.
For the bucks you're paying, I'm betting they give all the kids stuffed animals, and ask them the next day what they are named.
Personally, I have a good memory for faces, so I wouldn't have a hard time remembering faces.
Not arguing with you at all linkat, just interesting how people can view things.
In the fall, we're going to niagara falls. I know we'll be out all day, so for most of the time I'll get a moderate priced hotel....but, I have already arranged for a room for 2 nights in a suite with a full view of both falls, on the 36 or something floor.
The only reason we wanted that is so we can sit in the dark holding hands and watching the falls at night from our room. I really don't care about any special amenities like exercise rooms or restaurants. I want to be out doing things.
On the other hand, I went camping....once. I am not an 24 hour outdoorsy girl.
Fortunatly, Wally is like me, at the end of the day no laying on the ground listening to hooty owls.....and a shower.
Like I said, I'm really basic....my idea of a day in hell would be to spend it in some spa where, from what I hear they do all this stupid **** to you and make you give them money. Someone I know said "But it's relaxing". I said "If I want to relax I go to bed"
One time I went to this hairdresser I never been to before...she shampooed my hair, then put on the conditioner, and I'm waiting for her to rinse it out. Instead, she's talking to me, and doing some rubbing around and smearing conditioner all over and I'm thinking "Christ almighty, this conditioners going to be all running down my neck." I'm trying to answer her comments, finding it really hard because I'm ready to jump out of my skin because she won't stop f*cking around. Seriously, I was REALLY getting freaked out.
Finally, after an eternity, I finally said "What the hell are you doing to my head?"
She said "Oh, I'm giving you a massage"
I said "Well Goddamn it, stop it!"
That's not like me, really, I just couldn't stand it any longer.
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