I found this explanation on the web...I'm adding it to this thread to supplement what has already been said:
Taken from:
http://renalweb.groupee.net/eve/forums/a/tpc/f/1011014023/m/6831086794
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The ideal water level in the brine tank depends on how much resin is in your softener and what dose of salt you want to use. The more salt you expose the resin to during a regeneration, the more efficient the regeneration. For example, if you use 15 lbs salt per cubic foot of resin during a regeneration, you should get around 30,000 grains capacity per cubic foot of resin. If you use 6 lbs/ft3, you should get around 20,000 grains/ft3 capacity. Therefore, if you have a 3 cubic foot softener, you should use 45 lbs of salt per regeneration to get 90,000 grains of capacity, or 18 lbs of salt per regeneration to get 60,000 grains of capacity.
How much salt you use during the regeneration depends on how much water you put in the brine tank. The water will saturate with salt at 26.4% solution (this is temperature dependent). Therefore, you will dissolve 264 grams of salt per liter of water (or 2.2 lbs of salt per gallon of water). For a 3 ft3 softener, if you want to use 45 lbs of salt per regeneration, you need to add about 20.5 gallons of water to the brine tank. If you want to use 18 lbs of salt, you need to add a little over 8 gallons of water to the brine tank. Do the calculation for your softener. Too little water will not provide a good regeneration and you may get a small amount of hard water while the softener is running and the softener may exhaust before the next regeneration. Too much water is also a problem. The Brine Draw step of the regeneration is actually 2 steps of the regeneration; Brine Draw and Slow Rinse. At the beginning of this step, the brine solution is drawn into the softener. After all of the brine solution has been drawn into the softener, an air check valve in your brine tube closes. This is a small ball check valve at the bottom of your brine tube in the Brine Tank and it prevents air from being sucked into the softener after all of the brine solution has been drawn into the softener (Brine Tank is empty of solution). The valve on the softener head does not change, so without the brine solution being pulled into the softener, the softener begins the SLOW RINSE step to rinse out the brine solution in the softener. After the Slow Rinse, you should have a Fast Rinse step. The regen valve on the softener will change to provide a higher flowrate for the Fast Rinse step. If you have too much water in your brine tank, you shorten the slow rinse step because it takes longer to draw in all of the brine solution. This will reduce the contact time that the brine solution has with the resin and the shortened Slow Rinse step may result in brine being left in the softener after the Fast Rinse step.
Some of you may have a float valve in your Brine Tank to stop water from entering the Brine Tank if the water level in the Brine Tank get too high.
How much water that enters your brine tank depends on the length of time in your Brine Refill step of the regeneration, the flow restricter in your softener, and the water pressure. If the flow restrictor is partially blocked, you will not get enough water in your brine tank. If you have low water pressure while the brine tank is filling, you may not get enough water in your brine tank. If the time is too long, you may get too much water in your brine tank.
genpop is right, the salt pellets need to be OVER the water level. Yes, you do have a potential to bridge the salt, but there is a technical reason for the salt to be over the water level. Any water that is above the salt will not become saturated with salt. Water that is saturated with salt (brine solution) is heavier than the raw water. This brine solution will sink to the bottom of the Brine Tank and the unsaturated raw water will stay on the top of the Brine Tank. When the unsaturated water is drawn into the softener during the regeneration, it will not have enough salt in it to regenerate the resin. Therefore, you may not get a good regeneration. Some of you may have a false bottom in your brine tank. When the water around the salt is saturated, it will sink to below this false bottom and displace the water that does not have contact with the salt. Therefore, water below the salt is ok. Water above the salt is not ok.
If you can not keep the salt above the water level, you need to install something to mix the water in the brine tank. I have seen air spargers installed to mix the solution in the Brine Tank to cause the water above the salt to become saturated with salt.
Easiest way to determine how much water is in your brine tank is to track how much salt you are using....45 lbs per regeneration, 30 lbs per regeneration, etc. As long as you have at least 4 hours between regenerations and the water level is not above the salt level, the salt should have enough time to saturate the water and become your brine solution.
This may be more than what you were asking for, but hopefully it helped.
The Water Guy - Florian Services