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TGI Pure "WST-Quad" water purifier is Magical Mysterious

 
 
johnegq
 
Reply Sat 19 May, 2007 10:01 am
I had the infamous bottle at the door trick. But I needed to know about water conditioners since my Hague could not handle our water. The salesman had no marketing material so I turned to the Internet. The product cannot be found anywhere . My neighbor has one. The price tag and the claimed features are questionable.

To keep a long story short, here are the claims:
A) 4 in 1 self contained unit
1. high capacity activated coconut shell carbon to remove chemicals, chlorine, taste and odor
2. Ion-o-lite C32-M commercial capacity resin to remove rocks, minerals and metals
3. alumino silicate filter to neutralize pH
4. quartz bed filter to remove solid matter, cloudiness, debris and turbidity

B) Lifetime warranty on housing and media inside. Lifetime warranty covers EVERYTHING

C) No filter to change. NEVER change a filter.

D) The WST-Quad is a commercial capacity custom system designed exclusively for East Coast Environmental Resources by Topway Global, Inc.

E) The unit has a water quality guarantee and will be modified to meet those guarantees.

Anyone else have this sales pitch? I know nothing. I have read the RainSoft posts here and know there are a lot of smart people here. Can anyone make any sense of these claims? And maybe compare it to a RainSoft model?
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Type: Discussion • Score: 1 • Views: 4,637 • Replies: 16
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H2O MAN
 
  1  
Reply Sat 19 May, 2007 10:23 am
Re: TGI Pure "WST-Quad" water purifier is Magical
johnegq wrote:
The salesman had no marketing material so I turned to the Internet. The product cannot be found anywhere .


Those are red flags to me.

There are a few traveling water companies that work a town for a month or so and then vanish.
I suggest you contact your local EcoWater dealer and see what they have to offer.
0 Replies
 
johnegq
 
  1  
Reply Sat 19 May, 2007 11:20 am
yay! H2O_MAN sent me a reply. I was going to PM you.

They are a member of the Washington DC BBB. They advertise this fact and I looked it up. H20_MAN, I can send an email with a scanned document as an attachment. That is all I could get from him.

The companies legitimacy aside, what about the product? Are these claims possible? Quad 4-in1 system? No need to replace filter? Are the filters mentioned legit?

Any comments regarding TGI pure products? They were also going to include the TGI Pure undersink RO product.
0 Replies
 
H2O MAN
 
  1  
Reply Sat 19 May, 2007 02:35 pm
Is it the United Standard Hydro-Quad and Ultra-Micron system?
"4 functions in one ~ 4 units in one"?

I ran across this company back in the late 80's and they are the
company I spoke of earlier. ~ Avoid doing business with them!!!

You can better quality equipment right off the shelf from LOWE'S.
0 Replies
 
Gary Slusser
 
  1  
Reply Sun 20 May, 2007 09:10 am
Topway Global is a manufacturer of water treatment equipment, the same as Water Resources International that does Hydroquad.

I suggest you don't buy anything that mixes carbon in with resin; or
anything having a "lifetime" warranty.

I also suggest that you don't buy any softener that costs more than $700 to $1200 unless your water quality and number of bathrooms dictate a larger than 'normal' softener with it's higher price. Paying more doesn't soften water any better, it simply makes the dealer more profit.
0 Replies
 
johnegq
 
  1  
Reply Sun 20 May, 2007 10:00 am
I had the RainSoft guys over to visit. I purchased the EC4150V, RFC100H, and a RO. Hopefully no one posts a comment that this equipment is over-priced or not good :wink:

I just googled and I guess these model #s mean nothing. Dang companies always trying to be secretive.
0 Replies
 
H2O MAN
 
  1  
Reply Sun 20 May, 2007 10:11 am
Gary Slusser wrote:


I also suggest that you don't buy any softener that costs more than $700 to $1200 unless your water quality and number of bathrooms dictate a larger than 'normal' softener with it's higher price.
This price range limits homeowners to an entry level disposable softener.
I replace these low price, low quality systems often.
The number of bathrooms in a home has little to do with sizing a softener.
The average number of users has everything to do with sizing a system.



johnegq wrote:
I had the RainSoft guys over to visit. I purchased the EC4150V, RFC100H, and a RO.
This forum is full of unhappy RainSoft clients. Their hardware and service after the sale is not very good.
If the system has not been installed yet, consider exercising your 3 day right to cancel and look for something better.
0 Replies
 
Gary Slusser
 
  1  
Reply Sun 20 May, 2007 05:09 pm
H2O_MAN wrote:
Gary Slusser wrote:
I also suggest that you don't buy any softener that costs more than $700 to $1200 unless your water quality and number of bathrooms dictate a larger than 'normal' softener with it's higher price.

This price range limits homeowners to an entry level disposable softener. I replace these low price, low quality systems often.

FYI, that price range includes shipping for my 1.0 (32k) to 2.5 cuft (96k) softeners using the Fleck 2510SE or 7000SE or Clack WS-1 control valves.

H2O_MAN wrote:
The number of bathrooms in a home has little to do with sizing a softener.

I disagree, or I wouldn't have said that it does. BTW, I don't say things I can't prove, so prove me wrong.

H2O_MAN wrote:
The average number of users has everything to do with sizing a system.

Yep, but only for the capacity part of correctly sizing a softener.

H2O_MAN wrote:
If the system has not been installed yet, consider exercising your 3 day right to cancel and look for something better.

dittos
0 Replies
 
johnegq
 
  1  
Reply Sun 20 May, 2007 08:50 pm
The town I live in is on a well water. My hardness was measured at 28! I am not joking. I currently have a Hague conditioner. It doesn't make a dent in water softening. This is a newly purchased home and all my neighbors are in a similar situation. Water this hard needs a big, industrial softener. The chlorine was measure as the same as a pool.

I agree that its the # of users and their usual gallons per day that is the main factor in size.

Who can compete with RainSoft? I beleive in the lifetime warranty thing. And no filter replacement is a large benefit too.
0 Replies
 
H2O MAN
 
  1  
Reply Mon 21 May, 2007 05:06 am
28 gpg is hard, but nothing out of the ordinary.
Thousands of RainSoft systems were sold with brass valves and lifetime warranties.
These warranties became worthless overnight when RainSoft switched to a composite valve.

This switch made the brass valve and it's electromechanical controls obsolete.
The new composite valve that RainSoft currently uses is nothing more than the lowest of the low end Fleck valves made - the 5600.
Not terrible on it's own, but made worse by being configured to RainSoft's specifications. They also use Erie and Autotrol.

Look for a local EcoWater dealer, or an independent H2O company that sells, installs and
services a properly sized softener with a Fleck (2510SE) or Clack WS-1 control valve on top.

HTH ~
0 Replies
 
Gary Slusser
 
  1  
Reply Mon 21 May, 2007 08:37 am
johnegq wrote:
The town I live in is on a well water. My hardness was measured at 28! I am not joking. I currently have a Hague conditioner. It doesn't make a dent in water softening. This is a newly purchased home and all my neighbors are in a similar situation. Water this hard needs a big, industrial softener. The chlorine was measure as the same as a pool.

I agree that its the # of users and their usual gallons per day that is the main factor in size.

Who can compete with RainSoft? I beleive in the lifetime warranty thing. And no filter replacement is a large benefit too.


My record high hardness is 136, 28 is nothing special, a lot of places have higher hardness than 28 gpg.

Normally any softener can be used on up to 100 gpg hardness. So there is something wrong with your Hague.

"industrial softener".... not true. Industrial and commercial softeners remove hardness the same way as a "residential" softener, they are just huge physically where residential are smaller physically.

Or... you could say industrial/commercial contain more resin than a residential softener. Which requires a larger resin tank, which makes them larger physically.

They have much larger water lines to/from them. That's due to much higher peak demand flow rates than smaller ID water lines like in a house.... which is why the industrial/commercial softener is larger... to hold more resin AND their water is no harder than at the houses in their area.

So regenerated K of capacity is one part of correctly sizing a softener, and the peak demand flow rate is another part (actually the SFR of the volume of resin) and if you get that part wrong, the softener can not remove all the hardness no matter how hard the water is.

All the people in a 1 bathroom house will on average use the same 60 gals/person/day each BUT, in a 3 bathroom house, they'll be using water in more than one bathroom at the same time. A house with 3 bathrooms usually has a larger diameter (ID) water line than a 1 bathroom house.... That increases the peak demand gpm flow rate the softener must be capable of treating. Just like industrial/commercial softeners on say 2" water lines, it requires a physically larger softener and so the number of bathrooms does the same in a house. Even though the water is the same hardness, a larger motel needs a larger softener than a smaller motel on'n on..

Thereby the SFR gpm of the softener must be higher and the volume of resin controls the SFR of the softener and the volume of resin in the softener dictates the size of the resin tank; thereby the physical size of the softener. Does that make sense or not? To learn more about that:
Edit [Moderator]: Link removed

Any softener compares or competes with RS or any other softener. They all do the same thing, in the same way with little differences like dialing your phone number if it needs service (like anyone needs more phone calls or couldn't wait until they turn on their water!), soft water brine refill, variable reserve, variable brining, upflow brining or have a sensor in the resin bed that causes regeneration instead of metering.

Resin is resin, tanks are tanks, the control valve is the critical part, so buy the best control valve and you tend to get the best softener.

Cancel the contract for the RS and do more homework. There is no "lifetime" warranty that will protect you from paying anything for future failures of the softener. And remember, you pay a high price for that warranty when you purchase the softener.

What is wrong with paying less for the softener by hundreds to thousands of dollars and then fund the repair when you need it instead of prepaying it now?
0 Replies
 
H2O MAN
 
  1  
Reply Tue 22 May, 2007 05:45 am
johnegq wrote:


Who can compete with RainSoft? I beleive in the lifetime warranty thing. And no filter replacement is a large benefit too.


So, what happened?
0 Replies
 
H2O MAN
 
  1  
Reply Tue 22 May, 2007 04:59 pm
Online sizing charts are OK, but I suggest folks have a qualified H2O tech make a house call and evaluate the entire situation.
It's my experience that to may variables are left to chance if an individual attempts to diagnose and treat H2O problems online.
0 Replies
 
Gary Slusser
 
  1  
Reply Wed 23 May, 2007 04:11 pm
A softener is a softener is a softener. They basically all do the same job but they all have to be sized correctly for peak demand flow rates or none will do the job consistantly. Guaranteed.

Call all the local dealers you can find, invite them out, they will rush to your door.

Have them evaluate whatever "everythinig" is, or ask H2O_MAN what that is first. Then tell them 'Thank you, I'll let you know' and get online and compare what they tell you AND learn what they don't tell you.

Or ask them about sizing a softener and see if what they say is logical and makes sense to you and includes anything more than capacity. Ask them every question you can think of, remeber there is no dumb question except the one you don't ask.

Then do a gut check and see what you think of their answers and comfort in answering those questions. Are they most interested in educating you or in making a sale.

Then decide if you want to be a DIYer buying online or dependent on a local dealer at whatever price they want to charge you.
0 Replies
 
Andy CWS
 
  1  
Reply Sun 27 May, 2007 05:08 pm
<<I>>

The number of "users" is to determine how often the softener should regenerate as the tank can have only so large (number of grains) a capacity. It might also determine the flow rate. In other words, if six people are using the water at the same time, and, the piping can accommodate the flow, then the size of the tank and the ability of the valve will determine if flow rate becomes a problem.

If your piping is 3/4" - 1", then most valves on the market can easily handle it.

A twin-tank softener doesn't need to worry about how many gallons of water are used in a day. There is no need to factor the "size" of the tanks in the same way.

<<Who>>

"lifetime" can mean very different things to the customer as to the dealer. I have seen a lot of customers who believed they had a lifetime warranty only to discover a huge bill when service was performed.

I wish you luck with your choice.
0 Replies
 
Gary Slusser
 
  1  
Reply Mon 28 May, 2007 10:21 am
Andy CWS wrote:
The number of "users" is to determine how often the softener should regenerate as the tank can have only so large (number of grains) a capacity. It might also determine the flow rate.

Yes, the number of people determine the number of seats required in the vehicle. The number of seats WILL determine the size of the vehicle... that effects the fuel mileage, as the salt dose does in the volume of resin in the tank and THAT establishes the capacity of the softener.

Andy CWS wrote:
In other words, if six people are using the water at the same time, and, the piping can accommodate the flow, then the size of the tank and the ability of the valve will determine if flow rate becomes a problem.

If 6 people are all using water at the same time... the house will have to have more than say 2.5 bathrooms... and the house will have the piping to accommodate the flow.

Andy CWS wrote:
If your piping is 3/4" - 1", then most valves on the market can easily handle it.

Funny thing, I've been in thousands of houses, none had a pipe too small for the number of bathrooms....

Andy CWS wrote:
A twin-tank softener doesn't need to worry about how many gallons of water are used in a day. There is no need to factor the "size" of the tanks in the same way.

Yeah a Kinetico twin tank softener salesman would think that but that's only true if you continue to believe you are right above.
0 Replies
 
johnegq
 
  1  
Reply Sun 3 Jun, 2007 12:36 pm
I must apologize for my absence. I started a new job with a 2hr commute.

My house has 5 1/2 bathrooms.

I chose a rainsoft solution. I'm sure I paid too much but my time is worth a lot too.
0 Replies
 
 

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