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Another Water Softener Problem/Question

 
 
Reply Mon 7 May, 2007 06:15 pm
Hi, new here and looking for a little help. My wife and I just moved into a newer home in the country on well water. It already had a softener that seemed needed a little "tweaking" We have never had a softener, and recently had a peroxide/iron filter system installed. In doing so, the installers played with the softener, and I am getting quite frustrated attempting to get it back to somewhat normal. I haven't had the water tested Embarrassed Embarrassed . I'm having trouble with the basics of hardness/ grains etc. We have an EcoWater #ECR3002R40 (Canadian) and the "set hardness" function is confusing me. (doesn't take much obviously) If I raise the grains (eg 45 up to 50) am I adding more salt and softening more, or am I increasing the hardness. Is it a backwards scale that I need a smaller number of grains for softer water.
Any help would be appreciated, this looks like a great site

Puppypappa
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H2O MAN
 
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Reply Mon 7 May, 2007 07:52 pm
Re: Another Water Softener Problem/Question
puppypappa wrote:
We have never had a softener, and recently had a peroxide/iron filter system installed.
In doing so, the installers played with the softener, and I am getting quite frustrated attempting to get it back to somewhat normal.


Call 1-888-928-3765 for help.

BTW, were the installers associated with your local Ecowater dealer?
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puppypappa
 
  1  
Reply Mon 7 May, 2007 08:30 pm
The softener was already here, the company that installed the peroxide/iron system was not associated to Ecowater, and I think that caused problems. Is there any internet info on operations of the Ecowater...no instructions, and it doesn't appear that there are any dealers locally.

H2O_MAN, u seem like the real guru around here, is that phone # a help line?

Puppypappa
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H2O MAN
 
  1  
Reply Mon 7 May, 2007 08:33 pm
puppypappa wrote:


H2O_MAN, u seem like the real guru around here, is that phone # a help line?


Thanks, I'm just here to help. Yes that is a help line, let us know if it works for you.
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