Re: Softener won't syphon brine solution
caveman823 wrote:I have a 15 year old Rainsoft water softener that came with the house. It stopped using salt, so I called the dealer. I paid $140 to be told the valve was shot and it would cost $1500 to replace. I could pay $4800 for a new system that would be warranted for life. They say warranted for life, what they mean is for as long as the original purchaser owns it.
How can a valve cost $1500. It's not stainless steel and going into a nuclear reactor. It there any way I can get a replacement valve at a reasonable cost?
RainSoft dealers are forbidden to work on the obsolete brass valve.
They are instructed the offer a new replacement valve or a new system.
Both are bad investments.
Chances are good that your valve can be refurbished - I have done this
for many people. Parts are in short supply and will soon be gone.
Swapping the valve for a brand new Fleck valve is a wise move.
I have swapped out hundreds of RainSoft valves for new Fleck valves.
HTH ~