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Tipping Etiquette

 
 
Chai
 
  1  
Reply Thu 2 Nov, 2006 08:29 am
Mame wrote:


If you ordered this in one of your cheap states where the waitstaff get $2.50 per hour, you'd be paying $10.00 for the lunch, presumably about $1.50 for taxes, and another $2.00 for a tip (at 20%). Let's say you're there for one hour. They're getting their $2.50 salary, and a $2.00 tip. That's $4.50 per hour. Even if you ate in a state that paid the $5.15 per hour someone mentioned, that's still only $7.15 per hour. Both are criminally low paid.



However, during that same hour, you probably would have been service 5 to 10 tables.

At $2.00 a pop, that would be $10 to $20 in tips, plus your miniumum payment.
0 Replies
 
jpinMilwaukee
 
  1  
Reply Thu 2 Nov, 2006 08:42 am
Chai Tea wrote:
Mame wrote:


If you ordered this in one of your cheap states where the waitstaff get $2.50 per hour, you'd be paying $10.00 for the lunch, presumably about $1.50 for taxes, and another $2.00 for a tip (at 20%). Let's say you're there for one hour. They're getting their $2.50 salary, and a $2.00 tip. That's $4.50 per hour. Even if you ate in a state that paid the $5.15 per hour someone mentioned, that's still only $7.15 per hour. Both are criminally low paid.



However, during that same hour, you probably would have been service 5 to 10 tables.

At $2.00 a pop, that would be $10 to $20 in tips, plus your miniumum payment.


Exactly!!!... and that is what those that are suggesting a higher wage with less tip percentage are forgetting. You only get paid once for the hour but are racking up 15-20% per table the same time. If you lower the percentage of tip, you are lowering the amount of money the server could be making.

The higher the bill... the more you are missing out on. The only place where the higher wage would be nice, would be a slow night when you don't have that many tables.

Chai... I've known this for a long time but have never told you... you are a smart smart woman.
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jpinMilwaukee
 
  1  
Reply Thu 2 Nov, 2006 09:06 am
Scenario 1: $10 an hour. 10% tip

1 hour serves 4 tables: party of 5: $75 bill; party of 2: $30; party of 2: 35$; party of 4: $60

Total pay: $10 for the hour. $7.50 tip. $3 tip. $3.50 tip. $6 tip.
Total: $29.50

scenario 2: $2.50 an hour. 20% tip rate. Same tables.
Total pay: $2.50 an hour. $15.00 tip. $6 tip. $7 tip. $12 tip
Total: $42.50


Now for an unskilled (unskilled as in not having a college degree... I do not mean to imply that it doesn't take skill to be a server, only that anyone with a little bit of effort can be a good server) worker to make $42.50 an hour is pretty damn good. You would think that those that are always bitching about income disparities and throwing around catch phrases like "decent living wage" would actually support a system that allows unskilled workers to make a decent living... it is income re-distribution at it's finest.
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jpinMilwaukee
 
  1  
Reply Thu 2 Nov, 2006 09:09 am
And that doesn't even take into consideration the fact that paying servers $10 an hour instead of $2.50 an hour would effectively quadruple the restaurants cost of labor... don't kid yourself to think that you wouldn't be paying for that as well.
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JPB
 
  1  
Reply Thu 2 Nov, 2006 09:15 am
jpinMilwaukee wrote:
Chai... I've known this for a long time but have never told you... you are a smart smart woman.
I sense a blush coming on.



But, you're right, of course.
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cjhsa
 
  1  
Reply Thu 2 Nov, 2006 09:29 am
So, how is everything tasting?
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jpinMilwaukee
 
  1  
Reply Thu 2 Nov, 2006 09:32 am
cjhsa wrote:
So, how is everything tasting?


Fine thanks. How is everything sounding?
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cicerone imposter
 
  1  
Reply Thu 2 Nov, 2006 10:21 am
Trying to equate the servers pay by the hour is unrealistic. What restaurant do you know where they are busy all eight hours they work?

I see the same thing at the barbershop where I get my haircut. Sometimes the chairs are almost filled with waiting patrons, while other times when none are waiting, and I can just sit in my barber's chair.

For restaurants, the busiest times are lunch and dinner.

It's not $42/hour for all the hours worked, and even makes a difference during the time of week.
0 Replies
 
jpinMilwaukee
 
  1  
Reply Thu 2 Nov, 2006 10:34 am
cicerone imposter wrote:
It's not $42/hour for all the hours worked, and even makes a difference during the time of week.


You are correct, and I already admittd that a higher hourly wage would help in times where the staff were slow. However, at the same time it would cut down the earnings during times they were busy.

For my example, I figured on $15 dollars per person which would be a pretty standard/average restaurant. The likes of a Friday or Applebees chain kind of place. For more upscale restaurants, the earning potential would be cut even more if you were to increase pay/decrease tip.

Not to mention, times the restaurant is slow, there is less staff there to accomodate. So while the rush may not compare to a lunch or dinner hour, the servers are still often dealing with more than one table.

I don't think that my scenario is that unrealistic.
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Walter Hinteler
 
  1  
Reply Thu 2 Nov, 2006 10:40 am
Amother difference to Europe: serving personals in restaurant don't have so much tables - in average-good restaurants not more than perhaps five.

Dining times are not much longer than 2 hours at noon and probably 4 at night.
0 Replies
 
Mame
 
  1  
Reply Thu 2 Nov, 2006 10:53 am
cyphercat wrote:
Mame wrote:
You are only required to be polite, cheerful, and make sure they got the right order.


I still say if you think that was all that was required of you, you weren't a very good server.

Quote:
The rest of your comments are similar in vein to jpinmilwaukee's - ill-informed assumptions.


I didn't assume anything, I gave some suggestions as to what else might explain why you seem to have had a particularly easy-peasey experience as a server. I really wasn't being sarcastic either, I thought perhaps you didn't work at a very busy restaurant-- also you mentioned that American tourists were the more difficult customers, and I was thinking perhaps it actually is easier to deal with customers in Canada, if people there really tend to be politer? Don't anyone jump on me for generalizing about Canadians, it's just a thought in response to it being noted that Americans are obnoxious to wait on.


Maybe some people can multi-task easier than others - I've never understood why a server bringing some water to one table can't nip over to another one and check on things, then on the way to the kitchen, give another new table some menus and say that you'd be right with them - some people can only do one thing at a time. If you know the menu, the prices, the vagaries of the cook that day, what's the problem? I loved it when I was doing it. I'd do it again if I didn't live in such an expensive city and was willing to work nights.

And I wasn't trying to bash Americans. I am very fond of my American relatives and friends; I also said I'd seen some rude Canadians. I think Americans do tend to be a bit more vocal and to be frank, the servings are usually the issue. American restaurants serve huge portions compared to the rest of the world. I could never eat an entire breakfast at one of your Applebee's or family restaurants.
0 Replies
 
Linkat
 
  1  
Reply Thu 2 Nov, 2006 11:08 am
Mame wrote:
cyphercat wrote:
Mame wrote:
You are only required to be polite, cheerful, and make sure they got the right order.


I still say if you think that was all that was required of you, you weren't a very good server.

Quote:
The rest of your comments are similar in vein to jpinmilwaukee's - ill-informed assumptions.


I didn't assume anything, I gave some suggestions as to what else might explain why you seem to have had a particularly easy-peasey experience as a server. I really wasn't being sarcastic either, I thought perhaps you didn't work at a very busy restaurant-- also you mentioned that American tourists were the more difficult customers, and I was thinking perhaps it actually is easier to deal with customers in Canada, if people there really tend to be politer? Don't anyone jump on me for generalizing about Canadians, it's just a thought in response to it being noted that Americans are obnoxious to wait on.


Maybe some people can multi-task easier than others - I've never understood why a server bringing some water to one table can't nip over to another one and check on things, then on the way to the kitchen, give another new table some menus and say that you'd be right with them - some people can only do one thing at a time. If you know the menu, the prices, the vagaries of the cook that day, what's the problem? I loved it when I was doing it. I'd do it again if I didn't live in such an expensive city and was willing to work nights.

And I wasn't trying to bash Americans. I am very fond of my American relatives and friends; I also said I'd seen some rude Canadians. I think Americans do tend to be a bit more vocal and to be frank, the servings are usually the issue. American restaurants serve huge portions compared to the rest of the world. I could never eat an entire breakfast at one of your Applebee's or family restaurants.


Neither can I can eat the large portions - and I am American. Many end up bringing half home.

However, at the finer restaurants in the US - you do not have the large portions - you have higher quality food - but significantly less in size of portions.
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Mame
 
  1  
Reply Thu 2 Nov, 2006 11:11 am
Well, I shall be able to check that out myself in a few days... we'll be in Vegas for a company retreat at apparently a swank place. I will report back Laughing
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old europe
 
  1  
Reply Thu 2 Nov, 2006 11:15 am
ossobuco wrote:
I have an unusual bias about getting asked how everything is several - maybe five or six - times a meal, particularly if I am in conversation or have my mouth full. The wait staff there in Italy don't do that, in my experience - they keep an eye on you from the side and if you seem to need something then they'll come over. So, there isn't all this happy foo foo going on there like it does here in the US - that is at its most pesky, a result of the effort for tips, as well as probably a directive from management. It must be a strain for at least some waiters.


What I hate is when you sit down in a restaurant and a waitress comes up to your table and says something like: "Hello, my name is Summer, I'm your waitress this evening! How are you doing?"

Twisted Evil Twisted Evil Twisted Evil
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ossobuco
 
  1  
Reply Thu 2 Nov, 2006 11:24 am
To be fair, this doesn't happen in all US restaurants, but it is quite prevalent.

I'm reading a book written by a woman who owns a restaurant in Connecticut: Wife of the Chef, by Courtney Febbrobriello. She is quite caustic about that practice you describe, OE.
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Chai
 
  1  
Reply Thu 2 Nov, 2006 11:24 am
Mame wrote:
I think $8.00 and whatever tips you get, is more than adequate for what they do. What do they do? They smile at you, bring you menus and water, take your order, bring you your food, supply with you odds and sods, then present you with your bill. It's not rocket science........ Here in North America, there is no apprenticeship for such positions because they don't take a lot of brains. Good "people-people" excel; bad ones don't get tipped or they get fired.

and...

you are there to perform a basic function - bring someone their eggs and ham... but speaking of difficult, yas a waitress, you are not required to compute, calculate, answer difficult questions, teach anything to anyone, or operate on a brain. You are only required to be polite, cheerful, and make sure they got the right order. It's not worth more than $8.00/hour + tips. I don't even know if it's worth that.




Wow....So would you say that your management style would be "authoritarian"? Fortunately that type of "do what I say or get fired" type of leadership has been out of favor for quite some time.

Yes, there are computers today that calculate bills, but I know waitstaff has to be able to compute and use math in their jobs....Difficult questions? I'm sure they get them all the time. I asked and heard others ask how food is prepared, the history of the restaurant, for advice on local attractions, how to get special services, who to talk to about this and such....the list of questions could go on.

As far as being polite and cheerful...that can mean different things to different customers.

Personally I think the type of water who is uber happy with his standing by your table, showing of his 27 pieces of flair, and announcing "HI GUYS!!! I'M TODD!!! and enthusiastically rattling off the specials of the days is really irritating. But, I couldn't deny he was cheerful, even though it's an act.

A good waiter is also a good reader of individuals, not just a "people person". They have little time to ascertain what behavior would make them seem the most appealing to that customer.

As far as getting the order correct, I don't think it's always all that easy. I've been with large groups, where, when the food comes, some people can't even remember what the heck they ordered.

Rocket science? There's many people out there I personally don't feel their job is very hard, but they rake in the big bucks....I'm willing to concede there's more to their job than meets the eye. I just don't think you're giving good waiters enough credit. It's not "just" getting an order right and bring the food...they are an intregal part of the whole dining experience.

I don't think any individual is capable of determining/judging how much exactly what someone in a job is "supposed" to make. There's just to many variables.

There's plenty of money floating around out there, why shouldn't they get part of it? I say good for them.



Thank God we all don't get what we deserve.
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cicerone imposter
 
  1  
Reply Thu 2 Nov, 2006 11:41 am
Chai Tea, I believe trying to equate "easiness" of jobs to pay is a whole new topic. As children, all my brothers and I had to find summer jobs which meant working on farms and harvesting fruits - anything that grew on trees or on the ground. That was "hard" work that barely paid what we consider minimum wage today. After college, I sat at desks most of the time and earned a decent income, and I enjoyed my work. Too many variables is right on! LOL
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Linkat
 
  1  
Reply Thu 2 Nov, 2006 11:42 am
I've been noticing more restaurants especially those that tend to have more tourists (for example hotel restaurants) - will add the tip on the bill already.

This morning I met a friend for breakfast and the waiter said the tip is already reflected on the bill. I thought this was an appropriate way of handling it as many places do not do this.

Since we had such good service we didn't ask for change - when he took the bill away my friend said we are all set - I guess he was surprised that we left more money - and again repeated that the tip was included. Very nice - not trying to take advantage.

As far as coming over and being friendly and how one is friendly - I agree with Chai - everyone has a different opinion on how friendly a waitstaff should be and how much attention you want. If I were in a restaurant and the waitstaff did not come over and ask how my food was - I would be upset - I expect them to make sure everything is right - (not hover, but ask). There is definately a fine line - making their job even harder than appears on the service.
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ossobuco
 
  1  
Reply Thu 2 Nov, 2006 11:49 am
One "is everything all right?" is understandable, though I don't particularly like it or need it. I'll wave to a waiter if I need something. Five times, or six, as happened to me once here in Albuquerque recently, is enough to make flames come out my nose.
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cjhsa
 
  1  
Reply Thu 2 Nov, 2006 11:49 am
old europe wrote:
What I hate is when you sit down in a restaurant and a waitress comes up to your table and says something like: "Hello, my name is Summer, I'm your waitress this evening! How are you doing?"

Twisted Evil Twisted Evil Twisted Evil


I guess I don't follow. Perhaps you are better suited to visit restaurants where the little speaker says "Welcome to McDonalds. May I take your order?".
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